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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 7,928 reviews
  • Rated 1 out of 5 stars

    Geek Squad Failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents continued the solving of a non-problem. I spent $400 dollars on techs from two different companies to find out, by myself, that the mute button on the ROKU handset is on the side where it is hit by the webbing on my hand when I pick it up. Oh: also found how to change the channel. On the back, where my palm hits the buttons. Hours of running from store to store for nothing. Connecting Point didn’t do me any favors, either. Shame on all you techs who don't recognize that women over 70 aren't particularly tech savvy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sount bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection to current sound bar well done. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guy who came out was very knowledgeable and so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came out was very knowledgeable and did solve my issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent out contractor instead of geek squad. Did good job but my tv was his first of this model to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't mute the tv with the soundbar attached. I would like to have this problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assisted with sound bar connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech assisted with helping me connect cable to sound bar after new cable was purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this highly professional organization for all of my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was quick and honest. Did everythong correct and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad , is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really knows what to do , Awsome Team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t take very long at all. Especially when you know what to do, and how to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team did a great job with the audio setup for our new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast professional service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was very prompt and knowledgeable of the item to be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed sound system fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did such a great job installing this sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added audio to our media room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing 7 channel sound for our room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up of my system in record time and it was done correctly the right way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys that set up my system knew their stuff and had me up and viewing in 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    were very professional from start to finish, and answered all questions and I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job! The tech was great and explained things well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECONNECTING MY SOUND TO MY TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS DID A GREAT JOB RECONNECTING MY SOUND SYSTEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this team! Did a very professional job.

    I would recommend this to a friend