Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 7,923 reviews
  • Rated 3 out of 5 stars

    Geek Squad Installation Of Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician wasn't able to center the soundbar in front of the TV. He advised we need an extension cord which I didn't have. My husband came home and was able to move the wires without an extension cord to center the sound bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t work for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the service but I didn’t like the speakers I bought but they let me trade them in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    were very professional from start to finish, and answered all questions and I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff I’ve encountered has been helpful, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t take very long at all. Especially when you know what to do, and how to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was done quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents unpacked mounted my TV and connected to my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV and Ring install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were quick, polite and good at communicating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did excellent work with installation and explain everything to me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent out contractor instead of geek squad. Did good job but my tv was his first of this model to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of LG Sound Bar. Impeccable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was done the way it should. The service man was terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Geek squad was great they really knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely use Geek Squad again for my in home set up. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Friendly and very polite. Prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the right Geek

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get the right person to install you will be very happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this connection. Works perfect. Great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys that set up my system knew their stuff and had me up and viewing in 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installers in town

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had it set up and explained all in 30 mins, great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeably installation. Great Job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation they were very fast very efficient and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome techs. They were on time and took care of mounting both televions.

    I would recommend this to a friend
Sponsored