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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 7,928 reviews
  • Rated 5 out of 5 stars

    installation of LG sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK MEMBER.ARRIVED ON TIME WAS PROFESSIONAL AND COURTEOUS IN COMPLETING THE TASK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional and very concerned with making sure I understood how to use the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people assigned to hook up all my sound equipment did a fast and exceptional job.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Sound bar installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out to install sound bar. Sometimes it works with the one remote, other times I need both remotes. Very frustrating

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service guy know just what he was doing to set up my sound shaker in my chairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my outside tv speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my tv speaker connection outside my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, explained the system and answered our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was professional, prompt, courteous and efficient. Best Buy sends wonderful technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff I’ve encountered has been helpful, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and receiver and I am enjoying both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation perfected the equipment performance. A MUST and worthy investment!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Soundbar

    Rated 1 out of 5 stars

    Bose soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar only worked for two weeks. Soundbar did sound great at first. A replacement order has been placed. Let's hope it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well for purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up was helpful, couldn't have done it without them. Good tips from experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did a good job setting u[

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted our tv and soundbar and were a pleasure to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need anything installed and a very reasonable price, go to the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech set- up our soundbar and speakers and made sure everything working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to do it but I couldn’t get it working for only $50 it’s well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome techs. They were on time and took care of mounting both televions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed that one person was able to install and mount my tv. He did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the right Geek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get the right person to install you will be very happy with them

    I would recommend this to a friend