Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 7,923 reviews
  • Rated 5 out of 5 stars

    installation of smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service representative was on time and very courteous and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my phonograph to work with my new Receive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick hook up and instructed mme in the operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris did an excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an excellent installation job and answered all of our questions which were many.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Job Mike and Jon. Very professional gentlemen. I appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped imensley

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that helped did more than I expected very grateful for that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech set- up our soundbar and speakers and made sure everything working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice and friendly guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was helpful and we were very impressed on how he took the time to explain everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service saved me money from the beginning. Best Buy has it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed sound equipment and spent time teaching us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable in knowing what you need for your home and how to install. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional and very concerned with making sure I understood how to use the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were efficient, polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank goodness for help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we didn't know where to start and we are very thankful someone set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they tryed very had to get my surround sound to wo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they tryed to get the surround sound to work but couldnt because it was bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed that one person was able to install and mount my tv. He did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, glad the agents did a great job in setting up our basic audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys who came to my house were very professional and did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two people were always in contact and showed up on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well for purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up was helpful, couldn't have done it without them. Good tips from experts.

    I would recommend this to a friend
Sponsored