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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 7,928 reviews
  • Rated 5 out of 5 stars

    We had a new 65" TV, sound bar and BluRay player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and completed the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our new TV and existing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Patient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really good and friendly and set up everything real good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on the insatllation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad must of sent their best person because he did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two people were always in contact and showed up on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was confused about how to hang the tv on the wall. I had to make a suggestion to get it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the television and Andy with Geek Squad provides excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy and convenient way to have the old TV removed and the new set installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad did Great! I will definitely use them again if I ever need too. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From beginning to end the service and set up were fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would use Geek Squad again. They were so conscientious and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. They were so patient. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two gentlemen that came to my house were aweso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it if you have no one to work on your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up TV and Sound System

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I strongly recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone with a limited electronics background this service is essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad know what they're doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can you say besides the people on the Geeksquad are highly trained at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were awesome. Answered all questions and did exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech arrived on time and set up everything perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service. The guys who came to the house were super nice and professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very professional and knowledgeable.

    I would recommend this to a friend