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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 7,923 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and explain to us everything clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connected sound bar to bsmt tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    personable, professional and in-and-out in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took the sweet out of installing my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on wall and made a clean and neat job of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio set up is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those sales rep were right, this service is definitely something to need to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took the hassle out of set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Geek Squad to anyone. Technicians are savvy, efficient, and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    much better, but still not OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed tv, amplifier, harmony Still some glitches in the programming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Travis did a super job of installing my sound bar. They were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time and professional, great service as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me get Head Sets working with TV. Also helped with my new remote. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connection and mounting to TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech was great and knew exactly what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will did an amazing job!! Very knowledgeable about the products and was very nice!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would still be struggling had it not been for the Geek Squad. Well worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers really knew their stuff. They answered any and all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really good and friendly and set up everything real good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    audio experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is dedicated to providing good service and attention to detail highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad...on time, friendly, hauled trash away. Explained operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional workmanship. So glad they did the installation instead of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Thorough and fast. Well worth the money,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great with TV but forgot to hook up VHS & need you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was not completed. please contact me to set up return visit to complete. thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love of how generous they are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took care my computer ..and fix my computer up to date

    I would recommend this to a friend
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