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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 7,928 reviews
  • Rated 5 out of 5 stars

    Best item we ever bought!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased this service, has already come in handy multiple times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV and Ring install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were quick, polite and good at communicating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at a good price for the service and the price was very reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connected sound bar to bsmt tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    personable, professional and in-and-out in a timely manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    much better, but still not OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed tv, amplifier, harmony Still some glitches in the programming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great. Communicated times, cleanup after themselves, did all the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job fast and cleaned up everything very very nice and good worker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time and professional, great service as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technicians are the Greatest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are on time and even provide you with instructions on your installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very friendly and knowledgeable about the equipment I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love of how generous they are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took care my computer ..and fix my computer up to date

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad tried to get my turntable to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshot turntable to see why it was not working, Did not fix problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is outstanding. Extremely knowledgeable and always customer oriented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Nick went over and beyond.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked hard and would not leave until everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Took all trash with them. Courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation of surround sound was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always have the geek squad set up our tv & stereo system. Great sounds great work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional, courteous and informative. Couldn't have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for my new television took less time than I first thought it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of setting up my system for me - great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connection and mounting to TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech was great and knew exactly what to do.

    I would recommend this to a friend