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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 7,923 reviews
  • Rated 4 out of 5 stars

    Not Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound setting is not working when the TV is turned on, need to fix during the calibration appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set the sound bar up very quickly and didn’t have to make any adjustments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech arrived on time and set up everything perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad tried to get my turntable to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshot turntable to see why it was not working, Did not fix problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very professional and helpful. Took down old system and replaced it with new system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was great n good looking too.. And she was on time too..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Probably

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason why I gave a tool star it because the soundbar is cutting in and out volume goes up-and-down.I am not satisfied with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad added and hooked up a sound bar to our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Bose Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents reinstalled my Boise Sound Bar on my Smart TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FAST AND GOOD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is very knowledgeable and doing the jobs speedy and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greeks arrived on time. Gave me call before the delivery. Service was well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on the insatllation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad must of sent their best person because he did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would use Geek Squad again. They were so conscientious and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very helpful and courteous. They took the time to answer questions as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to connect all of our speakers and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents paired my wireless headphone with my Smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and was very professional.set up everything and explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the television and Andy with Geek Squad provides excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I strongly recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone with a limited electronics background this service is essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a new soundbar. It is working well.

    I would recommend this to a friend
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