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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek squad solved my issue

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad managed my audio issues , very helpful, totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technicians are the Greatest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are on time and even provide you with instructions on your installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad did Great! I will definitely use them again if I ever need too. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evan is a rock star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works Love the way everything comes together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were awesome. Answered all questions and did exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job! Excellent Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived on time. The Setup was quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional, courteous and informative. Couldn't have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for my new television took less time than I first thought it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job fast and cleaned up everything very very nice and good worker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gentleman listened and addressed my concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as stated my concerns were heeded and addressed by the geek squad tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service. The guys who came to the house were super nice and professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my speakers quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and installed my speakers quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad know what they're doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can you say besides the people on the Geeksquad are highly trained at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough in their process. Tutorial was spot on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Soundbar/TV issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the agent fixed my connectivity issue between the sound bar and the TV, I continuously have to manually “link” the soundbar everyone I turn on the TV instead of it occurring automatically.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great. Communicated times, cleanup after themselves, did all the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and efficient work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the work done by the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek fixed soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents from geek squad installed cable and were very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is outstanding. Extremely knowledgeable and always customer oriented.

    I would recommend this to a friend
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