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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our new tv and sound bar very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jimmy was excellent. Very knowledgeable and through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first soundbars for my 2 tv"s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very efficient and curteous.They also were on time that day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my audio equipment quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my audio equipment to my TV. He did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was great n good looking too.. And she was on time too..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came in and set up audio at the house he was very professional and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sauad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable with the product and setting it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio made easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many wires and connections I just don’t get it! Well they do. And I am glad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues after setup. They came out and took care of all the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reset Alexa for new cable service. Reset Harmony App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful, helpful, listened to concerns, quickly solved issues. Courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must have service. So easy with no mess and such a time saver.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Installation Of Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician wasn't able to center the soundbar in front of the TV. He advised we need an extension cord which I didn't have. My husband came home and was able to move the wires without an extension cord to center the sound bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Evan is a rock star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works Love the way everything comes together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Xxxxxxxxxxxxxxxxxxxxxxxxxx Xxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Square technician was professional and didactic a great job on the install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gentleman listened and addressed my concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as stated my concerns were heeded and addressed by the geek squad tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job giving me all the information I needed that day. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use your team for my refrigerator and I love how they got things done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job! Excellent Customer Service!

    I would recommend this to a friend