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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my audio equipment quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my audio equipment to my TV. He did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Patio speakers, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did her best but was unable to complete all of the items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always does a great job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back after our remolding and redid our tv setup. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of setting up my system for me - great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation of surround sound was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always have the geek squad set up our tv & stereo system. Great sounds great work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed professionally by geek squa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the wall bracket, the 70 inchTV, and , programmed TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first soundbars for my 2 tv"s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very efficient and curteous.They also were on time that day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed in 15 minutes flat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech connected my soundbar to my devices. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job and they were very clean workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geeks to set up before this an for other computer set ups an always satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team - really know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. They are true professionals - neat clean and thorough!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly helpful efficient representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    representatives were friendly professional knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up the Bose to the new television and the universe remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to me Geek Squad is the best service around would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional and kind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kind and professional and answered patiently our many questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues after setup. They came out and took care of all the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use your team for my refrigerator and I love how they got things done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection worked very well and all installed easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came in and set up audio at the house he was very professional and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got our tv and sound system up and running Thanks geek squad

    I would recommend this to a friend
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