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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 7,923 reviews
  • Rated 5 out of 5 stars

    Guys were great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful, helpful, listened to concerns, quickly solved issues. Courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and explained every function of the system to us in detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job as always Geek Squad technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting TV, setup and programming. Very professional team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job giving me all the information I needed that day. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must have service. So easy with no mess and such a time saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent put new wire on my stereo.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great. Did an excellent job and answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone did a great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team installed my new receiver system and everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up saved me alot of headache amd I could just sit down and enjoy my new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Square technician was professional and didactic a great job on the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to fix a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with the quality of service provided by the Geek Squad. A++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Would highly recommend service to any. go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio made easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many wires and connections I just don’t get it! Well they do. And I am glad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very helpful in explaining how the speakers can be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gook squad are very knowledgeable and completed wiring my sound system quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, knowledgeable and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paid $50 for sound bar installation well worth for a non DIY person like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totally happy with their work. quick & clean. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got Roku setup and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, courteous and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very knowledgeable and provided great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother’s sound bar was set up quickly and efficiently! Thank you.

    I would recommend this to a friend
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