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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 7,923 reviews
  • Rated 4 out of 5 stars

    fixed problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a problem and geeks fixed it in a few minutes, smarter than me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert, considerate working techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product expertly installed to WOW the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great receiver for my sound problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He made the setup look simple, just wish he would show me how get more bass sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy as always. The audio is great for a small speaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guys did it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always have the Geek Squad install our new equipment. They do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is great never been disappointed with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional. Great character and ability to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio set up for TV and speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Geek squad person. Very knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very effecient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my tv and programmed my remote to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad on several occasions. They never cease to amaze me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, On The Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were on-time, efficient, professional, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount was done quickly and is perfect, great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew what to do for all my specifications!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Geek Squad guy knew his stuff and able to install quickly & correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great, professional & quick. Great guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trent and Dan did a great job setting up and explaining everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they were awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was so much stuff they had to install they did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician spent a lot of time setting things up just the way we wanted and needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was very professional and competent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected all devices successfully and promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My services specifically around the use of the Geek squad have been awesome!

    I would recommend this to a friend
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