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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 7,923 reviews
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous sony soundbar and they hooked it up and works great .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Makes Messes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fine; however, the mess they made when cutting to place the speakers on the ceiling was terrible. Dust everywhere! I had to bring in a cleaning lady to clean the entire house. The dust went through the air vents and spread throughout the house. I called several times to speak with the associate I was working with and he never returned my calls. It's obvious they do this all the time, why would they not cover the furniture or better yet use a cone around the area they were working on to collect the dust. My husband plans on going to the store and speaking with a manager about this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Receiver Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a fantastic job and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time and was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my tv and connected my other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    figured out the problems on our tv and addressed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Connected sound bars and mounted tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest and most professional Geek Squad guys ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They restored my data back on my laptop. They did a fabulous job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yah,,,,,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, on time and thorough. I would have them back in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar set up went well, no surprises. set up took very little time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast and efficient. Nice guys on time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad Service is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent calibrated my plasma tv, it has never looked better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product..... would purchase again. A ++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional at prop service, attack was very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the new tv so the geek squad could hook everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic!!!!!!! They were neat and helped explain the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent setup. Excellent service. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Andre was great. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents got everything up and running they are great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went really well. Guy was on time, neat and did a great job.

    I would recommend this to a friend
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