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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 7,923 reviews
  • Rated 5 out of 5 stars

    Install TV and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen and Cody did a GREAT JOB, TV and New Sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danny was very good in explaining how the sound bar was handled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did this at the same time as installing tv wall mount and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat & courteous service.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, professional & informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv and sono system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted tv, sono system and ensamble the tv stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by our guys that came out three times. Next time wear shoe covers...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin set up my sound system in just a few minutes .I works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast and efficient. Can’t recommend them highly enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me set up a complicated service with my video and audio components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were terrific!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and use them for all my technical needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks called and then arrived on time. Explained every thing to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that set up my TV were absolutely awesome. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the audio guy was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech has everything working. faster than I could of done it. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys do a geat job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time completed the install and answered all of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent people installing. I recommend both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio setup for surround sound. Patient in showing how to adjust sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Good As It Gets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech showed up on time and ready to work. She was thorough and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service very timely and kept me informed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected all my devices and programed my new devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    had to return cause it did not work for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two young men knew what they were doing regarding the set up. I felt they just wanted to get the set done and leave. they answered my questions and were polite short on their answers. the problem that I wanted to get done was not taken care of but it does not matter, as I had to return the soundbar, cause of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THOROUGH AND EDUCATIONAL, FRIENDLY AND PROFESSIONA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process went smoothly and learned valuable information.

    I would recommend this to a friend
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