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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 7,923 reviews
  • Rated 5 out of 5 stars

    Efficient and knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and no nonsense. We are very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable team that did an excellent job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up the reciever quickly as far as wires and cables

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always provides excellent service and are very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost if I did not Have the geeks, never was good with circuits and wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job at setting up and explaining functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks know their stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar job in installing our system!! Over the top service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very knowledgeable, courteous and professional. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install and service was great saved me time that I didn’t have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my audio system and it works flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked all the sound system and tv together for me. I couldn't do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was efficient & effective with installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great getting all my audio connecte

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and thorough and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad showed up on time and did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not completed yet and no call received as to compl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incomplete as of this date,ordered Sept 2019 and installed Feb 17

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Should Do a More thorough Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my new Bose sounder to my TV. For the fee charged, they should have, but didn't, explain the complex operation of the sounder, involving WIFI connection, bluetooth connections, Alexa activation and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech knew what to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech knew what to do to get my soundbar working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very courteous and hooked everything up in a short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy audio source

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a easy and simple way to connect your audio to your audio component .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be confused.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are technically challenges, then get the best audio setup.

    I would recommend this to a friend
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