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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 7,923 reviews
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad set up and installed my sound bar. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indtallation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly staff. Did an excellent job on installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Very Pleased with the installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they do a great job installing the items , they showed how to work it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service absurd price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did great work. But a $200 flat rate becomes absurd when there is little work to do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Set up correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good work and were efficient in completeing the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad will be my go-to for installing similar equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything needed was done all around the house!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quickly he installed my system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My system sounds better than ever with all the new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and Sarah did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hard wired and connected my TV. It works properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me understand how to use my setup with my blue tooth device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always a great job was done by geek squad. Very helpful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great:)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Squad Team. I recommend the team. Very professional!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I am technically challenged I took the year plan. So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    performed services in a satisfiable manner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fine job with what he had to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent help from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives were punctual and very knowledgeable. I would definitely recommend them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it showed the sound level. As it is, we have to try to listen for a reasonable level by ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all the problems getting an appointment (4th time was a charm) i was ready to call Consumer Affairs. However a customer relations guy FINALLY got the Geek Squad to come and fix a minor problem that could not fix myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great value for me ! Saved me lots of stress in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great he had it all hooked with our TV in less then 30 minutes

    I would recommend this to a friend
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