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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 7,928 reviews
  • Rated 4 out of 5 stars

    Pretty knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up the reciever quickly as far as wires and cables

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was efficient & effective with installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great getting all my audio connecte

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and thorough and explained everything to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad set up and installed my sound bar. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio setup from Geek Squad, knowledgeable in basic set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and Sarah did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good work and were efficient in completeing the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and set us up, made some good suggestions and left us very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quickly he installed my system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My system sounds better than ever with all the new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time,worked quickly and very patient with my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great:)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Squad Team. I recommend the team. Very professional!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Makes Messes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fine; however, the mess they made when cutting to place the speakers on the ceiling was terrible. Dust everywhere! I had to bring in a cleaning lady to clean the entire house. The dust went through the air vents and spread throughout the house. I called several times to speak with the associate I was working with and he never returned my calls. It's obvious they do this all the time, why would they not cover the furniture or better yet use a cone around the area they were working on to collect the dust. My husband plans on going to the store and speaking with a manager about this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tec was friendly and when the install was done explained it all to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indtallation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly staff. Did an excellent job on installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hard wired and connected my TV. It works properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not completed yet and no call received as to compl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incomplete as of this date,ordered Sept 2019 and installed Feb 17

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my samsung t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome set up pictures and color came out beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great and I Rather pay xtra but have freedom of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad showed up on time and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad person Dylan was fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great very knowledgeable and great workmanship

    I would recommend this to a friend