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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7927 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 7,927 reviews
  • Rated 5 out of 5 stars

    performed services in a satisfiable manner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fine job with what he had to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up fast but efficient. They were on time and showed me how to work the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio setup from Geek Squad, knowledgeable in basic set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Should Do a More thorough Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my new Bose sounder to my TV. For the fee charged, they should have, but didn't, explain the complex operation of the sounder, involving WIFI connection, bluetooth connections, Alexa activation and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up the sound bar on new tv, Very professional and great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad person Dylan was fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great very knowledgeable and great workmanship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was helpful and installed TV quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted 2 TVs and helped program the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time,worked quickly and very patient with my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “Geek” was great! Very helpful with all our issues,!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fid a great job very. Nice & informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my theatre equipment in an existing theatre. Courteous and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was great. Works really well. A little pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, awesome set up. Everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and set us up, made some good suggestions and left us very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the beginning, the geeks were courteous. Service was prompt and a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great it was quick and done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys set up TV and surround system and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job as usual. No reason not to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my samsung t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome set up pictures and color came out beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always from the Geek Squad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician resolved our problem with sound bar connection.

    I would recommend this to a friend
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