Customer Ratings & Reviews

Geek Squad guys were great. Came early and hooked up everything that needed to be done. Don’t let a subcontractor hook it up.

The Geek Squad hooked up our new TV to our existing sound bar. Oh my goodness, it sounds better than it ever has. I am guessing our old TV was never hooked to the sound bar properly. Good job Geek Squad.

Great to have skilled personnel to back up the products that Best Buy sells. You can buy tv and audio products most anywhere but it’s not the same as having the Geek Squad to help with installation. Two thumbs up!

The Geek team was great Knowledgeable guys and worked fast and efficient I liked buying the yearly service because I had a lot of electronics that needed to be installed over a years period and became a great value for me Proffionally installed items makes a big difference

Dave and Spencer brought in the sound bar package, unpacked it and proceeded to connect and start it up. They were technically very proficient and equally important they were very personable and conscientious. Going above and beyond their task they reset all three control devises to one and noting that the picture was not the best it could be, voluntarily made the needed adjustments. We could not ask for a better experience from two very professional technicians. If you need technical service and have these two gentlemen provide the service I am totally convinced you will be extremely happy. Paul G Jucha

An on time, extremely knowledgeable Geek Squad fellow hooked up my surround sound system quickly and answered every single question that I could come up with. Fantastic experience.

My tv became disconnected from the cable. Once connected the sub woofer would not activate. The tech was unable to fix the issue and recommended that I purchase another sound bar. I was not charged. I replaced the sound bar and also purchased rear speakers which have added a new demension to the sound.

The geek squad was extremely professional. They were extremely knowledgeable about the items that I had purchased and set them up perfect. Extremely pleased with their service and will use them for all of my large purchases.

The geek squad did an excellent job they introduced themselves they told what they were doing and was done in no time. Very professional and pleasant even their apprentice knew what was going on and chime in.

The installers did a great job and showed me how to do it and adjustments as necessary.

The team quickly and professionally set up my home theater system. Explained how it was set up and we had good, productive talk about the status of the older receiver. I now know what my options are concerning what I could do to upgrade if I choose to do so. Great team!

Pricey...since mounting is extra after set up. Again, Lamar did an awesome job!

The install contractor Alex was amazing, he ensured i fully understood how to operate, and the installation was done with precision. Thank you Alex

Professional, skills, and knowledgeable about what they are doing. We will continue to use the geek squad whenever necessary.

I love my sound bar - makes me feel like I'm at the movies. The sound is so clear and detailed. The Geek Squad did an excellent job installing the sound bar and really make it such an asset

Setup service was most excellent. The folks called, showed up as agreed, were very professional and were more than helpful. If my needs call for it, I'll use the Geek Squad again.

The Sony TV sounded okay by itself but THIS SOUNDBAR SOUNDS AWESOME! It has a middle speaker so you can actually hear what is being said on the TV plus the surround sound is wonderful.

Cayce and Oliver came our to repair my soundbar. They listened to my issues and quickly went to fixing the problem. They make a great team and are very professional and knowledgeable. They are a credit to your company and your reputation. Great employees.

We have used the in-home service twice because the pieces we ordered came at two different times. The installers were excellent. They were patient and answered all our questions of which there were many.

Two Geek Squad staff came to mount the tv. They were knowledgeable and courteous to answer my questions and offer future support if needed. They also followed my PPE request for COVID protection. Kudos for that!!!