Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Technician That came to my house was excellent She knew exactly what to do Even when the soundbar wasn’t working she continued working until finally she got it working again I would ask for her the next time I need Service She is an asset to your company
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Installation of soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy was great. Asked how we wanted sound. We said crisp. Also reset TV. Got the mouth matching with sound / audio.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used the in-home service twice because the pieces we ordered came at two different times. The installers were excellent. They were patient and answered all our questions of which there were many.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad do excellent work and this was no exception. The guys were very professional, explained what the had done. There work is always outstanding no wires showing at all. I have used this service in the past and will continue to use them. Great job by these guys.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 4 out of 5 stars
Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two Geek Squad staff came to mount the tv. They were knowledgeable and courteous to answer my questions and offer future support if needed. They also followed my PPE request for COVID protection. Kudos for that!!!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad guys were great. Came early and hooked up everything that needed to be done. Don’t let a subcontractor hook it up.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
The Geeks are Great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a new TV and needed a soundbar to go with it. The Geeks came in and set both up for us. The sound is great out of the soundbar, and we use the same remote as the TV to control it!!!
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was smooth with no issues with the installation. Will definitely use them again.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
I’d do it again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well mounted and added the sound bar for a clean install. They were fast on the install and showed up on time as promised
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Sonos install contractor Alex!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install contractor Alex was amazing, he ensured i fully understood how to operate, and the installation was done with precision. Thank you Alex
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geeks are the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech connected new sound bar to our new tv. He was knowledgeable, very careful with our belongings , when he repositioned our Tv table. He was Friendly & took the time to show me how it worked.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad did Great 5⭐️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was great with the two guys and they finished pretty fast!!!!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Installation is easy with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our recent Geek Squad experience was superior. It was well worth it to have a very knowledgeable technician take care of installation of our new sound bar. He answered all our questions and demonstrated the features of the product. Very satisfied!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
The geek squad wore covid protection upon entering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was very knowledgeable, They made sure they hooked up the system to insure the best quality for our situation. They were very patient in explaining how in the future we could get better quality. For example when we can get higher speed internet.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Sound bar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, skills, and knowledgeable about what they are doing. We will continue to use the geek squad whenever necessary.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad installed my purchase with care.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku - Stream Sound bar is a Powerful 4K Streaming Media Player that will easily upgrade any TV with powerful streaming and premium sound. The Geek Squad installed my sound bar quick and efferently, nice job.
This review is from Soundbar Setup
I would recommend this to a friend Rated 4 out of 5 stars
TV set and Soundbar were installed as advertised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New Samsung 55" TV set installed and Sound Bar reconnected so that system worked perfectly except for one glitch. When installing the TV set, access to Wi Fi was required. In connecting, the Wi Fi to my printer, which Geek Squad had installed earlier was disconnected. I now have no printer connection.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Fixed connections issues with TV/receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the person that came from Geek squad was super nice and very knowledgeable and fixed the connection problems in no time- also programmed my remotes and adjusted the sound bar- great service!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Transition from Cable to Streaming - Perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 3rd party contractor drove 5 hours to do the set up and installation-he was extremely professional, knowledgeable and personable.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Squad set up the sound system very quickly and efficiently. They were very helpful in making sure we knew everything we need to know for great sound.
This review is from Soundbar Setup
I would recommend this to a friend
