Customer Ratings & Reviews

The Geek Squad Technicians were excellent. Very courteous, conscientious and through when setting up the system I love the Geek Squad I don’t know what I would do without them

The Geek Squad installed my TV Bose sound bar and the sound can be made a lot louder and better

Services was outstanding and enjoy interacting with the GS. I would do it over and over again.

This agent that came out is amazing!!! We ran into some minor setbacks but she wasn't flustered at all!!! Probably the best geeksquad interaction I've ever had!!! Keep up with the great work and if someone that cares reads this do her right and pay her well!!!

The original was faulty and did not connect. Best Buy replaced the unit after troubleshooting and confirmed the problem. They immediately replaced and re-installed it. It has worked flawlessly since and delivers incredible sound.

Our Gerk Squad agent was terrific. He was very knowledgeable, very efficient, very very competent. The job he did installing our new TV and soundbar was great.

Had a JBL soundbar put in by the Geek Squad (Matthew and Bruce). These two did an excellent job at making sure the system was working to my satisfaction. And I thank them for that.

The techs arrived in the time I was quoted by Geek squad, the had all the cords to install our 4k tv, sound bar, stand. they were very profesional. knowledgeable& coutious, They were very efficent, took there time explaining the features of our new 4k tv. Great job guys ! Thanks

Excellent product LG TV AND SOUNDBAR....PICTURE IS LIKE YOU ARE ON THE MOVIE SET .THE SOUND BAR VERY DIVERSE YOU Can SWITCH TO DIALOGUE OR 5 DIFFERENT ACTION SOUNDS...EVEN WITH BRIGHT SUN LIGHT IN THE ROOM,THE 65" LG TV HAS AN EXCELLENT PICTURE...Never have seen a tv picture like this ,truly spectacular HIGH DEFINITION for the $2500 price

the agents mounted my tv and connected it to all my devices

Professional, skills, and knowledgeable about what they are doing. We will continue to use the geek squad whenever necessary.

Jesse has serviced our audio & visual system several times as we have upgraded our home systems. He knows what he is doing & teaches us new tricks with each visit over the years. We are vey happy with our music system that plays outdoors while we enjoy sun & water.

The 2 men that came to setup did a great job. They took my old system down and installed the new one. After they installed the TV they did the soundbar and explained everything.

I used to be an audiophile type but I don't want to do it anymore. I bought a new Yamaha 4K receiver to go with my 4K 75" TV and my surround sound speaker system sounds great with the Geek Squads installation and setup. They balanced everything and showed me how to easily adjust the sound when I change input sources.

the Total Tech individuals that hooked up our Samsung 950 series sound bar to our new Samsung QN75QN90B TV were very professional and I would recommend them to anyone that asked who to use.

The technicians set up and tested the sound system and made sure my questions were answered, and I understood how the equipment worked.

The Geek Squad arrived on time and efficiently set up my new home theater system. The system took advantage of my ceiling speakers, which I could never figure out how to hook into them. They tuned my the system to perfection. The sound from my ceiling speakers never sounded so great.

Guys were terrific in every way- professional, efficient, pleasant. We are very pleased with then installation.

Very powerful low profile soundbar. Excellent quality and easy to set up

The only thing Geek Squad could've done better with this is to actually cook me dinner. They're terrific, and the tech got everything up and running easily, patient with me in the learning process. 'Customer for life.