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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 7,923 reviews
  • Rated 5 out of 5 stars

    Prompt & Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man showed up on time, did his work efficiently and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my samsung t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome set up pictures and color came out beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great and I Rather pay xtra but have freedom of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the beginning, the geeks were courteous. Service was prompt and a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tec was friendly and when the install was done explained it all to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my TV and soundbar and in minutes I was watching a movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was Awesome! Fast and very knowledgeable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this should have been included in system setup but they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great setting up my TV, sound bar and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick, efficient, pleasant and knew what they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than everything was set up and it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we knowledgeable & very courteous. Car was finished on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The right stereo equipment was installed quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a switch to enable all our stereo components to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent setup team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two GEEK Squad arrived on time and wasted no time setting up the audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optical Splitter works great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John Albrecht and his assistant were outstanding technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the product. Would gladly buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew setting up my equipment made the entire experience so fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a very nice job of placing my items.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job of placing my tv, receiver in the room I wanted in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for the non-tech people like myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to do it myself but am not very tech oriented. These guys know what the're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job setting up audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up sound system and explained how to use it

    I would recommend this to a friend
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