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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7927 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 7,927 reviews
  • Rated 5 out of 5 stars

    Worked hard to be sure it was hooked up correctly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, hooked up all components and new sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent and on time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and kind and on time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio fixed, But killed my wire wire internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After they fixed my audio. They change a cable for my hard wire internet. Not it does not work. I only have wireless that I set Up.. I have paid for 2 internet connect so far this year so I will not pay again for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG 8000 &SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD DID AN EXCELLENT JOB IN SETTING UP THE TV AND SOUND BAR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleared confusion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to figure out audio component connections. Geeks took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time and did a great job setting everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came on time and did a great job installing our systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure every function for the surround sound and remote work perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable with his work had a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The add on sound Audio setup is fantastic! I would recommend this to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All part of setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is considered an additional setup, but worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First $900 soundbar replaced cuz it was a lemon.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second expensive soundbar...The articulation is not as clear as it should be, and the words are sometimes a little off from the speaking person's mouth! I will ask for another visit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did a good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time,quick ,neat. did what we asked for.what more do you want?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took all the time it took to get us to understand the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One needs to only see this in action once to know it was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First ClassService

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived ON TIME. Understands the technology. Polite and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is helpful and is very helpful. Sounds like a movie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job hooking things up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did a very thorough job. Explained as he went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wire management

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult project resolved our serious wiring problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional,helped with instructions, will use them again

    I would recommend this to a friend
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