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  • Front. Geek Squad® - Basic Audio Setup.

Basic Audio Setup

SKU:
5554402
Highly rated by customers for:
See Details

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 7,928 reviews

  • Service Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar had been purchased and installed by Greek Squad at the end of 2025. I have both an annual maintenance contract and a warranty on the Sonos Beam. The only way that I could get someone to come to the house ( the Sonos Beam stopped working) according to the Geek Squad person on the telephone was by paying extra and calling it an installation. I went to the Best Buy store, bought a new HDMI and I fixed the problem. A person at the Store said to me that with all of the coverages I have, I should have never been charged in the first place to have someone come to the house to fix it. PS. I am 81 years old and a US Navy veteran.

    This review is from Soundbar Setup

    No, I would not recommend this to a friend

  • Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job of setting up my sound bar.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and great service! Very professional!!!

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Sounds great after all connection done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techinician install my sounds system done very satifaction.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Geek squad is sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek tech knows what to do. And spends time showing what to do.

    This review is from Add-On: Basic Audio Setup

    I would recommend this to a friend

  • The insulation was fast and the guys was nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insulation was fast and the guys seem knowledgeable about what they was doing but now the tv will black out for I second every time the central air would come on.. I don’t know if something is lose. I have yet to call back to geek squad to have them come look at it.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Everything worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of getting things set up for TV etc.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable, friendly, respectful, called ahead. Will use them again.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • GEEKS know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Professional, explained what they were doing.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Excellent Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech on the group was excellent and very professional

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • These guys are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our whole system set up in about an hour . Very knowledgeable.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • i don't give 10's on service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very complex setup on tv, tuner, blu-ray and speakers as well as other inputs

    This review is from Add-On Soundbar Setup

    No, I would not recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad they came to hook up the new tv and sound bar. They are great.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Did a very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were done in a quickly and answered my questions

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Tech was very professional and helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech fixed problrm with remotes and set it up with tv

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Wonderful entertainment value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of the Sony TV is excellent and reliable.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient and did what we needed. highly recommend.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Great crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came and did a great job on hooking up my system!

    This review is from Soundbar Setup

    I would recommend this to a friend

  • good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good setup. also used the rocketfish mouting on the TV. much easier

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • BASIC AUTO SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK AGENT SET UP THE ADDITION AUOT SETUP AND NO TIME AT ALL

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend
Page 335, Showing 6,681-6,700 of 7,928 reviews
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