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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7927 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 7,927 reviews
  • Rated 5 out of 5 stars

    Geek squad is sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek tech knows what to do. And spends time showing what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came and did a great job on hooking up my system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great after all connection done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techinician install my sounds system done very satifaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a service they did for me but not required

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful entertainment value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of the Sony TV is excellent and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our whole system set up in about an hour . Very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good work putting my tv & sound system together ****************

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i don't give 10's on service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very complex setup on tv, tuner, blu-ray and speakers as well as other inputs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Professional, explained what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable, friendly, respectful, called ahead. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Follow up with ordered part that we did not have was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BASIC AUTO SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK AGENT SET UP THE ADDITION AUOT SETUP AND NO TIME AT ALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job and was in and out of my house quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad they came to hook up the new tv and sound bar. They are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered services as promised.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing and delivering as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good setup. also used the rocketfish mouting on the TV. much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up all my quipment receiver speakers and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new audio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure about buying this extra bit of audio but really enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exc!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very profesional crew came to my house and did a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that recently came to my home to correctly install my Sonos rear speakers fail to ascertain that all were working Only one (1) rear speaker is working. He showed my wife that the base speaker was working but it is not working now.

    I would recommend this to a friend
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