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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 7,923 reviews
  • Rated 5 out of 5 stars

    Awesome job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted by sound bar perfectly Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new audio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure about buying this extra bit of audio but really enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was very helpful, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic audio set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician. Very helpful In understanding the operation

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Geek squad tried to set up our Bose speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So upon them fixing our problem we were told it would turn on and off with the tv remote but that’s not what’s happening we have to turn on the Bose speaker with it’s remote bummer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You have to follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this rating because i had some hick-ups through the whole process of paying for the set and and the actual installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for installing our sound equipment to our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the equipment was checked and double checked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with team set up and everything worked without a hitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly, courteous, knowledgeable, professional, and cleanly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a very efficient and excellent job, explained all aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up by Stephan and JD from the Greenville, NC store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys set up our sound bar, first one we have ever had, like it a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and friendly! They knew their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did a great job. Cleaned up my wiring. Excellent work...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from the technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech spent all the time necessary to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech hooked everything up nicely...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation people were very professional! Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the day for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman knew what he was doing and set the system up with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again only problem was week wait. Other than that knowledgable people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with everything. Very personalable and thorough.

    I would recommend this to a friend
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