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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did a great job. Cleaned up my wiring. Excellent work...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and friendly! They knew their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt and very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived right on time and were very quick installing everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted by sound bar perfectly Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. Have no problems and answered all our questions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t much to it. Tech wanted to plug in the sound bar vs wireless method. I but the wireless sound bar for that exact feature. Tech hooked it up wireless finally but the sound was not very good and didn’t sink to the tv when powering on. It was very difficult to understand the tech but I just let her do her thing. After she left I watched tutorials and figured out how to sink it and calibrate it. This is the second time I have had geek squad come to my home and install a purchase, hoping for a professional install, and each time they do the bare minimum and I end up taking a day to undo what geek squad did and research how to do it myself. I’ll never waste my time waiting for my appointment just to waste my money again. Save yourself the hassle and trouble.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a service they did for me but not required

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from the technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech spent all the time necessary to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with everything. Very personalable and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is the issue. Set was completed and handled very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Guys! Great Service. New their job and how to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “special agents” were awesome, knowledgeable, friendly etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech hooked everything up nicely...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was set up in no time. The GEEK technician was very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgable. Took time to install tv and wiring neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio set up works very well. The technician was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let them help me make it sound the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just bought a new tv, now I need the sound to match the 4K video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided superb installation of my tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful in setting up my tv’s...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable came on time and was nice

    I would recommend this to a friend