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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 7,928 reviews
  • Rated 5 out of 5 stars

    Way to do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up our whole house system without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent performance......they really knew what they were doing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First $900 soundbar replaced cuz it was a lemon.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second expensive soundbar...The articulation is not as clear as it should be, and the words are sometimes a little off from the speaking person's mouth! I will ask for another visit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Barnett home entertainment center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much on the job training. But they’re willing to learn good guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system setup from geek squad really did the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would honestly recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reviewing sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful, and gave me good ideas moving forward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys were great and very knowledgeable would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up our outdoor tv, receiver etc. , but knocked a hole in our wall. They took pictures and said they would turn it in for repair and of course we never heard from Best Buy to fix our wall. They also cut our cable line in the process and it cost me $40 to have Time warner come out and fix that!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and set-up. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team of guys that installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers. Great team of guys that installed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd sound bar

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping fingers crossed. This will be the 3rd sound bar from Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook up audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people did a great job installing my audio system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad needs to do better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is still not connected properly, even after paying $120 to have it done. I had to "tweak" it myself, and there is a piece that was poorly connected and subsequently fell off. Not thrilled at all. =-(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad can do anything you need with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install without any hassle...couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great having someone set this up for me, simplified process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spencer and Damian took care of installation and advice

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Geek squad tried to set up our Bose speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So upon them fixing our problem we were told it would turn on and off with the tv remote but that’s not what’s happening we have to turn on the Bose speaker with it’s remote bummer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our tv , the mount operates as described

    I would recommend this to a friend