Customer Ratings & Reviews

I Actually hooked up my sound bar and back speakers. I felt good knowing that I did it correctly. Plus, they helped me hook up the media box we have. So it's always nice to have a tech savy person help.

The agents delivered and setup TV, Sound Bar, Blu-ray. Very professional. They called with time of arrival and receive text also. They cleaned up as they unpacked. They answered our questions. Good job.

agents cleared up cable connection and synced up the sound bar

Very good sitters nice people to give you time to show your everything

The sound bar works well and the installer did an excellent job.

Got new carpeting and I had to remove all furniture. Stereo was disconnected and speakers disassembled. I bought a new DVD player and Jake from Geek squad came to my rescue and put everything back together again minus all the cords. He installed one cord that took care of everything! Yeah!!

The agents who came to my home were friendly, efficient and did a good job.

I already had an LG soundbar, but was still not totally certain of the best method of setting it up. These guys did a great job and the sound is outstanding.

The Geek Squad sound bar specialist did an outstanding job installing the add-on purchase of a sound bar for our new TV from Best Buy. This perfectly installed sound bar enhanced the TV sound exponentially.

The Geek Squad helped us improve our TV soundbar output

Awesome service. I have used Total Tech many times now and they are professional, knowledgeable, courteous, and observe all Covid protocols recommended. I would recommend their service to everyone.

Pricey...since mounting is extra after set up. Again, Lamar did an awesome job!

Guys were terrific in every way- professional, efficient, pleasant. We are very pleased with then installation.

The agents were earlier than expected and did an amazing job installing the sound bar and TV mounting. We are extremely happy with both the installation and the products and this is why we'll always shop Best Buy!

I can say the agents knew their job and executed it flawlessly. Very polite, professional, knowledgeable, customer friendly and efficient. I would recommend this service to anyone and if you're lucky to get agent Darryl you'll bget the best.

Jennifer Runyon hooked up my Surround sound in no time and only The bar and 1 speaker! Sounds like you Are at the movies and you don't need a Buch of speakers to get this great sound!

The initial Best Buy employee who recommended the Denon to go along with my set up was very knowledgeable and easy to work with through the process. The installer had the same qualities and I am very pleased and will recommend Best Buy and their employees.

The Geek Squad installed my TV Bose sound bar and the sound can be made a lot louder and better

Most recently (December 29, 2021) we had an appointment to install a Samsung Soundbar and a Brother all in one printer. Our visiting Geek Tech Squad member (Edwin Depena) arrived in a timely manner. He was FRIENDLY caring and KNOWLEDEABLE I would personally like you to “thank” him on our behalf. Edwin is a TRUE, thorough DEDICATED professional, EXTREMELY knowledgeable. He provided us comfort through our entire installation. He is an ASSET to Best Buy and the Geek Squad. You should also be proud of your involvement developing a “PROFESSIONAL “TEAM” under your tutelage. We hope you can provide him “special” recognition within the Geek Squad team in hopes to build further confidence within the entire team. Thank you.

Knowledgeable of the product, very professional. The men were courteous and experienced. They explained what they were doing, and answered all of our questions.