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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7927 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 7,927 reviews
  • Rated 5 out of 5 stars

    Quality fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast professional people. Would only have them to an install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys were great and very knowledgeable would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad can do anything you need with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spencer and Damian took care of installation and advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great hooking things up. Went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come when they are scheduled and do quality work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install without any hassle...couldn’t be happier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up our outdoor tv, receiver etc. , but knocked a hole in our wall. They took pictures and said they would turn it in for repair and of course we never heard from Best Buy to fix our wall. They also cut our cable line in the process and it cost me $40 to have Time warner come out and fix that!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always use Geek Squad for my electronic set ups!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. It exceeded my expectations. In every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved sound thousand fold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar made all the difference in the audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job hooking up our surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our tv , the mount operates as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that put our TV, DVD, etc together get stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient A/V setup--made sure everything worked

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV install--so-so soundbar connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar was working fine before the new TV was connected. Now, we have to keep changing the source every time we switch from one platform to another. I reset the TV to see if that will help. time will tell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great having someone set this up for me, simplified process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great job.Definitely will call them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The garner store cs we great! We will make this our store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came and done the setup was excellent

    I would recommend this to a friend
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