Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7923 reviews
(7,923 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
Rated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad has done many installs for us. Perfect.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Geek squad solved the problem.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent was knowledgeable as to what the problem was.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek Squad Sara and helper did a great job set up
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Professional people doing a professional job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, knowledgeable and professional personnel. Do a great job.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy knew what he was doing and everything works fine.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad always helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had good service from Best Buy/Geek Squad.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was done well and everything works good. Thanks.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agents were unable to link the new surround sound system to my TV. Still waiting on a follow up appointment next week.
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
Set up surround sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent technician with a keen interest in helping
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was very knowledgeable and pleasant to work with.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 1 out of 5 stars
Didn’t know how to set up system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came to set up. Was unfamiliar with system. Have spent hours with Samsung tech support. Returning products
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Work. Professional and Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a wonderful job. I will definitely use them again.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Everything works now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to call them back out but everything works now.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Installers Installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing more to say. Minimum required characters.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great installation crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend geek squad to friend. Cr.ew was grea
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team was polite, knowledgeable and very professional.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi this was a great job done professionally and quickly.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
the install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Armando G installer did a great job and cares about
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Home Theater set up and wiring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad duo did an out standing job on set up!!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 3 out of 5 stars
remote audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Either incorrectly programmed remote or receiver is not behaving as it should, but often picture doesn't come up but sound does, can't get cable to even start, interface has to be not right. When it acts up, it can be a very frustrating, time consuming experience to get it to respond to the venue desired.
This review is from Add-On Soundbar Setup
No, I would not recommend this to a friend
