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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7927 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 7,927 reviews
  • Rated 5 out of 5 stars

    Glad I Git This Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up and he even took the empty boxes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having the extra sound. Geeks did a great job installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our audio set up along with remote control programming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after install of tv and bose sound bar my connection is not right. always changing speaker sound. very annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time for setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was on time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Well trained and capable agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured the problem out and recommended a replacement

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the TV higher than I asked. I said that is higher than I asked. So they lowered it and charged me another $250. I will never recommend Best Buy to anybody

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    All good, workmanship very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks, were very neat, efficient, and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would use them again. friendly, nice and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad know what they're doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they're doing and get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job setting up and cleaning up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a good job hooking everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad well worth the service! Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ask more questions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job installing everything, but I wish I had asked more questions. I didn't realize they set up audio out of the TV without any input to the TV so in order to adjust the speaker I'm going to have to figure out how to setup myself so that I can adjust the speaker

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not hear any difference. The installers did not show me how the sound was before the sound bar was hooked up. Was not impressed at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Half fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the sound fixed on my receiver to run from TV to speakers. My sound on my PS3 is still not right. When I watch a movie the sound is not working fight from the main stars in the movie. Need to have the guy to tell me what I need to change on the settings.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Took 3 visits but finally got speakers working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First two visits with geek Squad subcontractor - had problems reconnecting multi room speaker system with new receiver. 3rd trip I asked for real Geek squad staff - they got it working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers and surround system work great. I am very happy.

    I would recommend this to a friend
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