Customer Ratings & Reviews

Our tech that came to our home was very knowledgeable and showed us everything we asked him to. We know how to use it very well.

Majestic did great job connecting my Sonos. Should me what to do.

The agents connected the Sonos soundbar and answered all of my questions. They were very polite and efficient.

The geek squad was very knowledgeable, They made sure they hooked up the system to insure the best quality for our situation. They were very patient in explaining how in the future we could get better quality. For example when we can get higher speed internet.

didn't originally think I needed a sound bar but now that I have it I'm very glad I added yo my order

I Actually hooked up my sound bar and back speakers. I felt good knowing that I did it correctly. Plus, they helped me hook up the media box we have. So it's always nice to have a tech savy person help.

The agents delivered and setup TV, Sound Bar, Blu-ray. Very professional. They called with time of arrival and receive text also. They cleaned up as they unpacked. They answered our questions. Good job.

The Geek Squad service is very good. I got a day and time for delivery of the tv including a phone call before the show-up time. The cost for delivery is reasonable for the expert handling and set-up required. The two Geek Squad installers were very friendly and helpful explaining how to use the remote after programing the remote to the tv.

The Geek Squad guys who set up our TV and sound bar were amazing! We are in our 70s, and technology is a foreign land to us. They helped me remember where my wifi password might be, and they navigated through my Android phone way faster than I've ever been able to. They found necessary places in my phone to make our TV functional that I didn't know existed! Then they made sure we could turn our TV off and on and find our way to what we want to watch. We are so glad we made the choice to get a Best Buy membership so we have the help of the Geek Squad!!!!

The agent came mounted my sound bar to the TV and showed me how to work everything. She was great at it as well. Hope to get her again.

The Geek Squad sound bar specialist did an outstanding job installing the add-on purchase of a sound bar for our new TV from Best Buy. This perfectly installed sound bar enhanced the TV sound exponentially.

Knowledgeable of the product, very professional. The men were courteous and experienced. They explained what they were doing, and answered all of our questions.

Awesome service. I have used Total Tech many times now and they are professional, knowledgeable, courteous, and observe all Covid protocols recommended. I would recommend their service to everyone.

The agents were earlier than expected and did an amazing job installing the sound bar and TV mounting. We are extremely happy with both the installation and the products and this is why we'll always shop Best Buy!

the agents were very friendly and knew their stuff.i will recommend to my friends and family. thanks again

Tyler got my new Sony Bravia installed above my fireplace on a cool new mounting bracket and hooked up a new Sonos Arc Sound Bar and my Sonos Sub. WOW I am blown away.

Installer did a great job and the transition to the new tv & soundboard has been seamless.

Jennifer Runyon hooked up my Surround sound in no time and only The bar and 1 speaker! Sounds like you Are at the movies and you don't need a Buch of speakers to get this great sound!

Knowledgeable, friendly and helpful . Above and beyond to help install my apps!

My JBL Soundbar 500 was not an easy setup but the tech was diligent and determined. He got it working and I’m very satisfied.