Customer Ratings & Reviews

Set up was quick and efficient. They took the time to explain each of the settings, and showed me how to make the adjustments.

Could not have been better! The installer was great, and I had another person come back to show me how to do a few things I had forgotten. A+++ for both.

the agents were very friendly and knew their stuff.i will recommend to my friends and family. thanks again

The agents installed everything properly and even explained and suggested additional item needed to complete installment.

I appreciate that fact he took time to speak with me while getting things set up to make sure it was running correctly.

After going in the attic numerous times it was decided that the survey team did not do their job well. They encountered several issues and ran out of time to deal with speakers. They did mount the tv, connected it to tuner and existing speakers but not the new ones. It will be rescheduled for Oct. TV's One Connect hub was installed with velcro and fell right off the back of TV. Following day I had to call to have them zip tie it as I originally had asked them to do. Zack and Pree both worked really hard to come up with a resolution. Hopefully they will come back in October. I don't want to go through this ordeal again. The survey team that came a couple of days before should have been the ones to go in the attic to look at the existing ceiling surround speakers. They did not and were glad that they did not have to.They spent maybe 10 minutes looking around, tested the speakers for connectivity, found no issues. Surprised me when the install team found nothing but issues.

This is the absolute best Soundbar made on the market and when Sony has there name on it i couldn't pass it up. It has the best in hi quality sound and the best in the bass department,

In conjuction with the TV setup, the Squad also set up/hooked up our new sound bar and confirmed everything was hooked up and working.

The tech removed the tv from the wall mount, took off the bad sound bar and replaced it with a new sound bar. The interaction was great and we now have quality sound once again on our lanai.

Installer did a great job and the transition to the new tv & soundboard has been seamless.

The tech knew the product and was able to set it up in a matter of minutes. He tied in all our sound equipment and then adjusted the level to meet our requirements. He gave us full details on how to operate and resync if we somehow managed to get them out of sync (we did) -- but got them back in sync with just a couple of clicks

The Geeks did a great job setting up my 55 inch TV, Bose 700 soundbar and 700 subwoofer and full motion wall bracket. They hid the wires with an outlet kit. They knew what they were doing and did a professional and neat job.

Majestic did great job connecting my Sonos. Should me what to do.

The Geek Squad did a great job adding my newly purchased Bose Soundbar and Subwoofer to my new TV. They explained the remote which accesses the systems audio with one button. They also bundled all the exposed wires into a tight neat column. It looks and sounds great.

Knowledgeable, friendly and helpful . Above and beyond to help install my apps!

the technician is great. I thank you and the Geek Squad for doing the job that they do.!!! He understood what i was talking about and was able to give us the privilege of enjoying better sound than our Samsung TV produces.

The Geek Squad service is very good. I got a day and time for delivery of the tv including a phone call before the show-up time. The cost for delivery is reasonable for the expert handling and set-up required. The two Geek Squad installers were very friendly and helpful explaining how to use the remote after programing the remote to the tv.

Cayce and Oliver came our to repair my soundbar. They listened to my issues and quickly went to fixing the problem. They make a great team and are very professional and knowledgeable. They are a credit to your company and your reputation. Great employees.

Agent arrived exactly on time with a trainee in tow. Was very efficient and set up the soundboard quickly and to my wishes. Offered very good suggestions how to get better results and I agreeded.

We purchased a new receiver and wanted it to be set up with our surround sound correctly Our Agent was great he explained everything he did made sure all components worked and made sure we could operate it on our own. Glad we had the service and would use them again.