Customer Ratings & Reviews

The Geek Squad was amazing in advising and setting up my very complex 9.2.2 Home Theater and surround sound. Michael & Beau are real pros and I found there knowledge to be invaluable.

Very powerful low profile soundbar. Excellent quality and easy to set up

The sound quality is great. Playing music that is offered thru comcast has a rich sound. Movie watch is best using this sound bar

The crew from the Geek Squad was knowledgeable and very professional. When they left my home our system was up and operational.

It's good, a little confused, their system is not connected to the schedule sitting. When you call, they don't see the appointment.

Wonderful and friendly service from the expert from Geek Squad who installed my sound bar on my new tv. Fast, efficient and excellent installation. I will definitely use the Geek Squad for any installations I might need in the future.

So these guys came in and literally cut the holes, ran the wire across my ceiling in my 2 story house, installed the speakers... this was an all day ordeal and Best Buy did it very inexpensively! I am very happy with my finished product!!!

Although I was only expecting the technician to give me an estimate he completed the work in this visit. However, as I did not know the cost I was surprised to learn it cost as much as it did and so inquired about the cost If I had the total tech support. He said he could not sign me up for it at that time but I could call and probably sign up for it with that visit then credited under the program. However 3 phone calls with very long wait times on hold did not connect me to supervisor as I requested. I have always found the in store customer service to be very good and the technician took care of my issues but THE CUSTOMER SERVICE BY PHONE IS AWFUL!!! I may recommend Geek Squad but with the caveat about phone customer service. And the cost for less than an hours work was unreasonable

The guy’s that I had were so very professional, but yet so friendly, and down to earth! They explained everything to me in full detail. I would tell anyone who’s unsure that it’s worth every penny to have it professionally done! Excellent job!! ⭐️⭐️⭐️⭐️⭐️

The agents were very knowledgeable and on time and quickly had the sound bar mounted to the TV.

Its Great !! I'm Definitely Enjoying it Now. Just please Remember that because I wasn't satisfied with the Samsung and it wasn't installed correctly, I upgraded to JBL, sent back the Samsung, please adjust the pricing, know what I mean?! Thank you

Very professional and knowledgeable about the issue I had. They where able to solve my issue in no time. Also very knowledgeable about like products! They have helped me over the phone, in store, and at home. Definitely recommended!

They did an excellent job . They were fast , personable and did not make a mess

The Geek techs connected all my old stereo speakers receiver, and CD player with brand new wiring in my tight office environment. The sound quality is the same or better than it was 20 years ago! Thank you to the super polite and efficient Geek Squad!

The technician knew exactly how to set up my equipment and programmed the remote accordingly.

These guys clearly know what they are doing. They also took the time to write down directions to switch the input if needed.

All of the Home Theater installation people are wonderful. It was Ludwig that installed my Sound Bar. Knowledgeable, friendly, cleaned up after himself and made sure I knew exactly how it works.

Excellent, knowledgeable service. Flexible with various mounting options and helped me to find the best solution for my application.

Thank God for the Geek Squad, when our sound bar went out they helped put the sound back on , because we had to wait for Bose to fix our sound bar. We would have been without sound, for weeks til we got the new sound bar.

Tv was mounted. Quickly and explained all. Soundbar installed and sounded great