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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Service Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Soundbar is a great addition for our TV. Jordan, Geek Squad, completed the set up like magic, the sound is great.Thank you Jordan

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Good; Not Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was working excellently, but I don't feel I'm getting its full benefit. Need a bit more instruction. The upgrade to smart technology is all new to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad set up Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up the soundbar to my TV and I am more than satisfied with what they did. I would recommend them in a heart beat.Ge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad review number 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could swear I did this already, ages ago, when I knew the names of the young men who helped install my soundbar and fiddled around with all my remotes and made my life easier . They were polite, knowledgeable, and I'm sorry I no longer recall their names.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound! Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Sonos sound bar to my Samsung tv and programmed both to work from my remote. Looks good and sounds great. I’m very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Soundbar Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful! Came in and were very knowledgeable and efficient in getting my soundbar system setup and have not had any issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a very professional job of setting up the tv assembling the tv stand & the sound bar, my rating is 12 of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good knowledgeable prompt clean answered all questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I could not have done this job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was completed very quick. After all was done I would have liked more info, perhaps written. Also, when there are questions after using the tv for a time I need to be able to ash questions without so much hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Call The Geek Squad to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad member diligently and professionally connected Bose speakers and other equipment to my wall mounted TV while securing the equipment in a specially designed cabinet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is more than just an install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great. The two techs brought in all of the equipment. TV, Mount, sound bar and speakers. Unboxed all and started the process. When complete they picked up all of the packing and boxes and loaded on there truck for disposable. No mess. All of the controls and functions were explained. Very professional and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a beautiful job installing my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed Sonos to our existing system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set a Harmony Elite Remote and Sonos speakers into my existing system. The guys were professional, nice and got the work done quickly. Explained how the new equipment works and made sure every component worked with it.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    They showed me how to program my sound bar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somehow our soundbar stopped working from the remote to the TV. We tried to use the remote to reconnect but we are not very savy with technical things. The connected again and showed me how to do it on my own, if it quit working again.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control, Soundbar

    Rated 3 out of 5 stars

    Remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The programming of the universal remote is faulty. Some examples: almost always have to depress shut off button twice; the sound bar almost never starts up without depressing the help button.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to install yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the sound so much better. I hooked it up to the 3D audio of my PS5 and it's amazing what the sound bar sounds like, footsteps from behind. Great for horror games as well as FPSs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    i think geek squad did a great job and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am hard of hearing. i got the sound bar thinking i would be able to hear better and clearer. i like the sround sound very much.i am just to hard of hearing. is there any adjustment for claraty?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as usual the Geek Squad showed up big time...they hooked up my Sonos beam with no problem....showed me how to get the best out of the product.....great guys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation of Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our sound bar to the TV and explained how it worked with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took the time to review options with me. He was on time, professional and extremely efficient. He took the time to explain the sound bar! Really great job!!!

    I would recommend this to a friend