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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 7,928 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my Geek Squad. They are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Cleaned up everyting whe the job was done. Took out the cardboard, broke it down and placed it in the the recycle bin.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wise choice!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived in a timely manner, were professional, kind, installed the TV Wall Mount, installed the Sound Bar, Woofer speaker, installed a new electrical box to accommodate my wiring needs. I'm very pleased with their work!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my new SoundBar, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They know their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. They know their stuff! I had hoped that some of the cables could have been organized better but that's perhaps wishful thinking on my part.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up our TV and sound bar. Was quick, everything works great, and TV was perfectly centered on the wall. Great job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Vizio Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound at inexpensive price point. Get a big bang for you dollar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Value?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the soundbar installation as part of the tv installation. The total project was very well done but I think it should be bundled as one install and not have an extra charge just for the soundbar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation setup Hreat Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job and showed me how to do it and adjustments as necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great customer service . The guys were efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that set up my home stero system wee nice and efficient. It's wonderfull to have professionals take care of my electronic needs and set ups so that everything is done properly. My home surround sound sounds terrific .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sweet Sound from the Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was hooked up and I am very happy with it. The sound is awesome. I wish I hadn't waited so long to have it installed. It's placed in a good spot that doesn't take up any room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installed Sonos sound bar and subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up the sound bar and subwoofer and checked to make sure it worked correctly. They also took the time to show us the app and how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Getting my system right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve did an excellent job with the installation and explaining the issue with me. Very helpful and informative job to him and Mr.Miller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good experience with basic sound hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Josh, was on time, very knowlegable and patient in helping me understand how to use the various parts of the system. He took time to explain what and why he was doing different things. I appreciated his checking out that every thing worked correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing job equals amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs are always great and have the skills to correctly hook up my 7.1 surround sound system. I didn’t have the skill to get it right but after tech support hooked up my sounds are knocking pictures off the wall!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tech Support on point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great in explaining set up, best position, measurement and viewing angles. Gave their input for best quality production of home theatre set up to maximize sound, video and experience. Def recommend the team for future installs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Dungeons and Dragons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for House of Dragons. Not sure about any other applications.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Geeks hooked up our remotes and surround soun.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were very professional. Arrived with masks, gloves and shoe covers. Replaced 1 TV,, replaced remotes and hooked the surround systems. Very professional and knowledgeable. We have had them back since then.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV professionally Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Job I felt very comfortable and they installed the TV and told me all there is to know with remotes very courteous friendly but professional!! Very Happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Tech installed our Sound Bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Geek Squad Tech connect the Vizio Sound Bar to our Vizio Flat Screen TV. Much richer sound and we don't have to have the volume set as loud as before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived punctually, was polite, knowledgeable, professional and solved the problem. He also answered questions and taught me how to set the sound bar.

    I would recommend this to a friend