Customer Ratings & Reviews

It’s fantastic!! We love it!! Sounds great! The Geek Squad was really knowledgeable, friendly, and did a fantastic job.

The agent that mounted my T.V. was absolutely excellent & the sound bar works perfectly. Truly Thank You!!!

The soundbar was connected to our TV quickly and they were able to have it controlled by the TV remote to make it easier for us. Kudos to agents Dustin and Justin!

The guys did a great job with the install and all connections. We won’t hesitate to use them in the future when we need something done right.

Love it. I recommend this to everyone. I should have bought it right away

Super helpful during installation and very thorough educating us with system

Show up at the appointed time! Very courteous and friendly. Also, gave suggestion on adding turntable to my entertainment system.

Arrived on time and completed the installation with no issues. Very satisfied.

My G.S. agent was informative and friendly , as for me trying to set up by myself no way ! Do yourself a favor , spend the $ for the setup it’s worth it .

There was some confusion as to what they were supposed to do when they delivered my floor speakers, but they not only delivered, but set up and equilibrated my sound system. My home theater sounds great!

My geek squad guys were very good and they explained the whole products to us and even on how to use it wish I can get them all over again

The geek agents were awesome came did all installation. They were so polite, knowledgeable ,help and made us feel confident in their work and sincerety.that is hard to get that type of first Class service.!!!!

Technician was great. Very patient in explaining & demonstrating how to use all of my systems, not I’m gonna remember everything but I got a go start. He even Sketched it out for me.

The first technician did not finish the job (said that Best Buy does not allow Geek Squad personnel to stay past 9 pm), and promised to return three days later. He did not. A second crew was sent out and the job was finished and done right.

Agents were pleasant and knew exactly what was needed to get my sound bar working!!

Really excellent sound quality to go with our new TV. Feels like we can still enjoy "big" movie effects! Geek Squad was super helpful, efficient, capable, friendly, and respectful as always.

The agent connected my sound bar to my tv in a short period of time and was very competent

The installers arrived on time. They installed the bar works fine.

Great technicians and thorough setup! They were detailed and explained everything thoroughly.

The agent was very knowledgeable and helped me connect all of my devices and TV apps to the TV, including the sound bar. The only thing I forgot to ask him was how to adjust the sound levels on the sound bar. I bought the sound bar hoping it would take care of the echo effect I heard on my old TV, but I am still hearing certain sounds in the background, especially a lot of bass and drum sounds. I will come in to Best Buy and have someone show me how to use the remote to adjusr the sound.