Customer Ratings & Reviews

My two guys set up my audio system and it sounds awesome! When any action scenes come on, I feel like I'm right there in the movie. My surround sound system never sounded like this before. 5 stars guys and thanks.....

I always bring in the geek squad to help me design set up my system so that it works properly every time. No more problems about whether I’ve hooked it up the right way or not, the geek squad comes in to make sure it works for me and at reasonable cost.

The agent was very knowledgeable and helped me connect all of my devices and TV apps to the TV, including the sound bar. The only thing I forgot to ask him was how to adjust the sound levels on the sound bar. I bought the sound bar hoping it would take care of the echo effect I heard on my old TV, but I am still hearing certain sounds in the background, especially a lot of bass and drum sounds. I will come in to Best Buy and have someone show me how to use the remote to adjusr the sound.

The technician was polite and professional. He was able to set up our new soundbar. He explained to me what all he had to do in case I would need to resolve any future issues with the TV, the firestick or the soundbar.

My surround sound was an old system but he tried SO HARD and for so long to fix it. He was there for hours but it could not be fixed. He ended up selling me a new audio system for less than $200 which is fine. Not surround sound but the sound is good.

My geek squad guys were very good and they explained the whole products to us and even on how to use it wish I can get them all over again

I bought a new t.v and had geek squad connect for me. They came on time and did a great job setting everything up and walking me through all the things i needed to do with the new set. Thanks

Geek Squad people are exceptionally knowledgable! They are friendly, efficient, professional, and focused on customer service and customer satisfaction! They are the only people I will call for any of my audio or visual equipment needs!

The installers mounted my television, set it up for us, connected all of our items and tested each one out.

Everything was good about them installing but I am still having issues using my volume with My T.V. controller!!!! It mutes and volume won’t go up or down, I want to use only one controller and yes I am still learning my new T.V. which is much advanced of course than my older model T.V. It would have been a complete & better service if they showed me how to use & program the remote with all these features it has... I don’t enjoy as much as I should be.. I adjusted a lot of things like color, picture, volume mode etc ..... I will recommend Geek Squad I’ve always had a great experience unfortunately not all workers do the same job or give the same services all the time.

The soundbar was connected to our TV quickly and they were able to have it controlled by the TV remote to make it easier for us. Kudos to agents Dustin and Justin!

My G.S. agent was informative and friendly , as for me trying to set up by myself no way ! Do yourself a favor , spend the $ for the setup it’s worth it .

My cats accidently disconnected my Yamaha surround sound system by chasing each other behind where wires were exposed. Wires are no longer exposed so that should not happen again. My Yamaha system is up, running and sounding great! Thank you Geek Squad.

Geek squad efficiently and quickly installed my c2 and soundbar to my wall. Would recommend for every install

We purchased the Samsung Sound Bar. A Best Buy Geek Squad did the installation. Watch how easy the setup was.

The job went much more swiftly than if I was doing it. All items in my system connected for ease of use.

great service excellent sound bar geek squad agent was professional and knowledgable able to hide all the wires good surround sound

Awesome Job installing sound bar and sub woofer. Even showed me how to sign in for programs.

The technicians set up and tested the sound system and made sure my questions were answered, and I understood how the equipment worked.

Technician was great. Very patient in explaining & demonstrating how to use all of my systems, not I’m gonna remember everything but I got a go start. He even Sketched it out for me.