Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Tv and sound bar installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my 75” TV and hooked up my Bose sound bar. Now we can feel like we are at the movies.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Homeowner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very friendly and professional, his said that6 all was in order no problem with new Soundbar
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Teething problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did have a problem. The sound bar quit, no sound. I unplugged the fiber optic lead and plugged it back in after fiddling with other settings. It suddenly began to work again.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I tried to do this myself I did not succeed. In home serup was done quickly and took me from 3 remotes to 1.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad agent was excelllent!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent who installed my system was excellent. Showed me how to use the system. I would highly recommend him.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
This Purchase Saved Me a Big Headache!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so glad that I purchased this Geek Squad Home Audio Installation Package. I had intended to reuse my old Panasonic Subwoofer with my newly-purchased Sony Home Theater Receiver. The Geek Squad Audio Setup Professional pointed out that I couldn't reuse my old Panasonic Subwoofer with the Sony unit because the old unit didn't have a built-in amp. The old Subwoofer was a passive system, requiring the amp supplied by the old Panasonic Home Theater System. I never would have known this, and I would have been so frustrated if I'd tried to set up the new system myself. We went back to Best Buy and I bought a new Sony Subwoofer, which included its own built-in amp. Thanks!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Our soundbar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Group set up the new TV and connected my old Vizio sound bar, easy-peasy!!
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad set up home theater with great sound ba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a nice job of setting it up and it works great. Easier to use than our previous sound bar which needed a reciever
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Sound Bar installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents game in a timely fashion and quickly installed the sound bar. They also answered my questions and gave me various options available on its operation so I could make an educated choice.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Improved sound and better viewing experience. Sounds are deeper. Techs were great saw I had failed to order a mount kit and brought one with them.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
GREAT SERVICE !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE TWO MEN WHO SHOWED UP TO OUR HOME WERE EXTREMELY POLITE . I WOULD HIGHLY RECOMMEND THE GEEK SQUAD - IN ADDITION THEY WORE PPE DUE TO THE CORONA VIRUS WHICH IS MUCH APPRECIATED
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my new soundbar quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was polite and professional. He was able to set up our new soundbar. He explained to me what all he had to do in case I would need to resolve any future issues with the TV, the firestick or the soundbar.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Professional Geek Squad Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad came on time. They installed the sound bar and woofer quickly and had it working in no time at all. Very professional.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Soundbar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my soundbar and set it up to my personnel taste. Works with your iphone, totally awesome!! The agents know all the extra tips to get you connected.
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service I received was outstanding. Relieved to have joined the Geek Squad, Thank you for the quality service.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
No worries for installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No guesswork required when the Geeksquad installs new products. Our in-house Audio receiver died and the Geeksquad was able to install our new replacement and get it working. They had a challenge, but succeeded and it works great!
This review is from Soundbar Setup
I would recommend this to a friend - Cons mentioned:Soundbar
Rated 5 out of 5 stars
Geek Squad service, Cameron, was outstanding.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad tech, Cameron, was outstanding (!!!!) with the install, even came back when the soundbar wouldn't work and fixed the issue.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Want to hire the Geek squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a pleasure to have two smart, impeccably neat, proficient young professionals. They arrived on time, explained the process clearly, and never made me feel stupid when explaining how to work the devices they installed.
This review is from Soundbar Setup
I would recommend this to a friend Rated 4 out of 5 stars
Geek Squad installing TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, quick, friendly service, by knowledgeable people who are very professional.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was quick and professional. cleaned up when finished.
This review is from Soundbar Setup
I would recommend this to a friend
