Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 7,928 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connect all my devices and in addition reconnected my device that I use to hear through my hearing aids. They (Michelle and Jet) went on line to see instructions for installing and testing it. Works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yeah, worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to hook this up were great - very knowledgeable and shared some great tips for using the stuff they were installing.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Outdated Sound Bar Connection to New TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job connecting my Sony sound bar! A bit confusing, as 3 year old sound bar model was not in the pull down menu, but the guys made it work!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our sound bar. We don't really understand how they work or if we've got it tuned in correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tv and sound bar installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my 75” TV and hooked up my Bose sound bar. Now we can feel like we are at the movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad connects Sound Bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek arrived at the appointed time wearing the proper Covid safety attire. They examined my my system and correctly made the right connections. My system now sounds amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installing TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, quick, friendly service, by knowledgeable people who are very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and professional. cleaned up when finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services was outstanding and enjoy interacting with the GS. I would do it over and over again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time & called 20 mins before arrival. Where Very Polite and i noticed they put on Shoe Covers before entering my home. Professional all the way! Great Experience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good addition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar adds a lot to the viewing experience. Glad I added it on to my purchase along with the tv. The tech did a nice job of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I tried to do this myself I did not succeed. In home serup was done quickly and took me from 3 remotes to 1.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my Soundbar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my soundbar and relocated my speakers to provide surroundsound. They were efficient and friendly. They cleaned up after themselves. The whole experience was good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my receiver very fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed my old receiver and installed my new Denon receiver and connected all devices. Did the set up fast and efficiently. Gave me advice regarding apps for the receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tech Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech set up sound bar in minutes, and zeroed in best sound and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dynamic duo!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daryl and Domenic were spectacular! They are very professional and knowledgable in their job! They took their time in mounting our 2 tvs and cleaning up after the project was done. I will always request them in my home for any future projects. My husband and I can not express how grateful we are for the 2 of them and how patient they were with our decision making.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GEEK SQUAD KNOWS THEIR SOUND BARS!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Visio sound bar was connected and setup without any problems. The Geek Squad even had good acvice on where to mount the subwoffer for best sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad agent was excelllent!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent who installed my system was excellent. Showed me how to use the system. I would highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    The Geek Squad Made a Professional Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional, and they connected all of the components.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent service and they are very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected up all of my devices as as my surround sound system. They also set up my remote control to operate from one remote, was patient and friendly they overall did a excellent job.

    I would recommend this to a friend