Customer Ratings & Reviews

The installers were fast and efficient and answered all questions

Geek squad did a nice job of setting it up and it works great. Easier to use than our previous sound bar which needed a reciever

great sound ! .... makes TV, movies and music so much better.

Really enjoyed the help setting up our Sound bar. The guys were super helpful.

Geek squad rep did a great job maximizing the quality of my audio set-up and programmed my Harmony remote so that it is very easy for my wife or me to access TV, blue ray player and smart tv for Netflix and Prime video.

They mounted hooked up my new sound bar ,is great stereo now , were friendly ,I paid geek squad ,to install is a new service they offer ,I like it . Compete with online

The agent connected my sound bar and explained what he was doing and why. He also gave instructions on how to use the remote with my tv and sound bar using only one remote.

First off geek squad didn’t install, 3rd party installed my receiver. This gentleman was very helpful explained how to use it. Even offered if I had any questions later to call him. Overall did a great job very professional!

I was very impressed with the experience with the “at home” service of Geek Squad I recommend it. I also found that it was less expensive than I realized...which was a pleasant surprise.

Slightly botched effort initially; but the team (especially Stacy) that followed up did a great job.

I did have a problem. The sound bar quit, no sound. I unplugged the fiber optic lead and plugged it back in after fiddling with other settings. It suddenly began to work again.

Improved sound and better viewing experience. Sounds are deeper. Techs were great saw I had failed to order a mount kit and brought one with them.

The Geek squad came on time. They installed the sound bar and woofer quickly and had it working in no time at all. Very professional.

The guys are great quick set up and easy to understand on how to use controls

We had a 2 item install that day, replacement of wall mount and sound bar install. I did over hear the tech stating one screw on the sound bar didn’t match up so he left it out! Coming off of shoulder surgery, the wife helped me and we were able to line it up without much difficulty and installed the missing screw. , overall they were on time and professional.

Professional, worked quickly, and set up surround sound

Geek Squad tech, Cameron, was outstanding (!!!!) with the install, even came back when the soundbar wouldn't work and fixed the issue.

Agent set up my three Sonos sound bars and explained to us how to use the app. We were very pleased with his work.

I was so glad that I purchased this Geek Squad Home Audio Installation Package. I had intended to reuse my old Panasonic Subwoofer with my newly-purchased Sony Home Theater Receiver. The Geek Squad Audio Setup Professional pointed out that I couldn't reuse my old Panasonic Subwoofer with the Sony unit because the old unit didn't have a built-in amp. The old Subwoofer was a passive system, requiring the amp supplied by the old Panasonic Home Theater System. I never would have known this, and I would have been so frustrated if I'd tried to set up the new system myself. We went back to Best Buy and I bought a new Sony Subwoofer, which included its own built-in amp. Thanks!

The geek squad did an outstanding job, mounting my sound bar and connecting it to the television.