Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Soundbar
Rated 3 out of 5 stars
They have to come back.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As the TV I bought did not have output connectors for my 20- year-old-CARVER receiver, I ended up having to purchase a new receiver. They came and wired it. But the set it up as they thought best and it is way too complicated for me. I do not need to be able to launch nuclear missiles in South Dakota from my receiver. I just wanted to turn on the TV and turn on the receiver and watch and listen--like previously. But the easier iteration apparently requires another HDMI cord which they did not have. Now it has to be rescheduled with an unclear time frame.
This review is from Soundbar Setup
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Hook Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellant!! Thankyou. Couln't have done it without you! Thanks
This review is from Soundbar Setup
I would recommend this to a friend Rated 4 out of 5 stars
Send proper installation geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first 2 delivery men did not know what they were doing. They couldn't figure out how to even put the legs on my tv. Took them over a half hour to figure it out. Didn't have a clue how to hook up my sound bar!!! They stated they were appliance set up men!! Had to call for additional help and I had to come back home from work a second time to meet another technician. Thankfully Rob knew what he was doing and was wonderful. Had everything up and connected in no time and answered all my questions and concerns since my sound system had not been working properly with my old tv. Would only recommend if they send the right installation team
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
GREAT SOUND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS PRODUCT IS OF GREAT VALUE ! THE HOOK UP IS INCREDIBLE. THE SOUND IS THE BOMB !
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek squad did great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did great job on installation of the Sonos sound bar. Had to add the Sonos app to my phone to control the treble
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
JESSE was fast and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent remove the old TV and setup the new one . Mafe sure it was connected to other devices.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Patient, persistent, and very skilled!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our audio set up was very complicated since we wanted to use both our sound bar and also our new headphones for my husband whose hearing is diminishing. This Geek Technician, David, was amazingly skilled and very patient!! We previously had tech savvy friends come over who just couldn't solve the problem. But David insisted that there was a way to set it up and he worked really hard trying many options, for a long time, until he found the perfect solution!! We were so thrilled and we now silently thank David each time we are enjoying our new TV with perfect sound!
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Larry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Soundbar has such an amazing sound as I've heard. Invest in the Geeks!!!
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad was remarkable in installing my TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't have installed our TV, receiver and remote without the Geek Squad! They are amazing, knowledgeable, quick and professional! Love the Geek Squad!! Thank you Vince and crew!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Did I mention inconsistent synchronicity?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great--better than expected. Just wish the picture and sound were synchronized all the time.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar was installed perfectly and sounds great.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad #1 at all installs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad just finished installing 2 MyQ wi-fi garage operating systems. I trust all installs to these guys! They do it right the first time.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Set up of Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was quick. The guys took time to assist me in understanding how it works. I lack in technology
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians were very friendly and professional from beginning to end and did a great job. I was particularly happy with their attention to details important to me.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got good advice from the setup of this soundbar and so far so good and sounds amazing.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Frame Tv and Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matthew my tech was AMAZING! Explained to my electrician needed to install and hide wires. The set up
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad solved my Surround Sound System Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved the problem and checked out other related issues in an efficient and courteous way. The representative was a pleasure to do business with.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
GEEK SQUAD INSTALLED MY SURROUND SOUND SPEAKERS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GEEK SQUAD DID A GREAT JOB WITH CONNECTING MY SOUND BAR TO MY SURROUND SOUND INVISIBLE BOSE SPEAKERS! I AM VERY HAPPY WITH THE SERVICE AND SHE WAS VERY FRIENDLY.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very professional and also friendly. He clearly knew what he was doing and was very careful in the setup and testing of the sound bar. I would absolutely recommend the Geek Squad.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad had my Sound Bar up and running in only a few minutes. Great work. Sounds great!
This review is from Soundbar Setup
I would recommend this to a friend
