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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar system produces Excellent sound!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. they installed my sound bar in mins.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great job on installation of the Sonos sound bar. Had to add the Sonos app to my phone to control the treble

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up of Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick. The guys took time to assist me in understanding how it works. I lack in technology

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Frame Tv and Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew my tech was AMAZING! Explained to my electrician needed to install and hide wires. The set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had my Sound Bar up and running in only a few minutes. Great work. Sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar works great. When a football game or a a special movie is on the TV, the sound is amazing. The installation team was knowledgeable, patient, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    PROFESSIOAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PROFESSOINAL INSTALLATION EXTREAMLY HAPPY WITH THE PRODUCT AND INSTALLLATION

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installed right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar installation was great. Set it up to have the best foward facing sound

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geeksquad installed a soundbar for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad techs installed our new gear quickly and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Sound System Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was professional and knowledgeable. The only complaint was the technician not returning my husband’s phone calls when my husband had a question about the technician’s work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys did a great job. I appreciate them it's nice to see somebody very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV and Bravia Theatre U

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach and Josh are such a great team. They were very professional and answered all our questions. If I need any more help I will be sure to get them to come help us again. Thank you Zach and Josh!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my sound bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was installed in just a few minutes, and it's working perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Send proper installation geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 2 delivery men did not know what they were doing. They couldn't figure out how to even put the legs on my tv. Took them over a half hour to figure it out. Didn't have a clue how to hook up my sound bar!!! They stated they were appliance set up men!! Had to call for additional help and I had to come back home from work a second time to meet another technician. Thankfully Rob knew what he was doing and was wonderful. Had everything up and connected in no time and answered all my questions and concerns since my sound system had not been working properly with my old tv. Would only recommend if they send the right installation team

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech was on time, friendly and informative. Did an excellent job with multiple devices and brands. Made sure I understood what he was doing when asked and gave me a complete breakdown when the job was done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad was here on time and did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed my appletv and set up my harmony remotes. they demonstrated how everything worked to me and my wife We were very happy with the work and will use them again

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 3 out of 5 stars

    They have to come back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the TV I bought did not have output connectors for my 20- year-old-CARVER receiver, I ended up having to purchase a new receiver. They came and wired it. But the set it up as they thought best and it is way too complicated for me. I do not need to be able to launch nuclear missiles in South Dakota from my receiver. I just wanted to turn on the TV and turn on the receiver and watch and listen--like previously. But the easier iteration apparently requires another HDMI cord which they did not have. Now it has to be rescheduled with an unclear time frame.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the soundbar installation. They were extremely professional and completed the task in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member was. very knowledgable. Spent time making sure I felt comfortable.

    I would recommend this to a friend