Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 7,925 reviews
Rated 5 out of 5 stars
Five Star Service
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lakeisha and Alejandro called ahead of arrival, showed up on time, were polite, respectful of my home and performed the task efficiently. They cleaned up the area. They checked all the boxes.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although this was a repeat service call to exchange a soundbar and subwoofer, the Geek Squad installation was seamless and the technicians were knowledgeable and professional.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Their soundbar setup was awesome. When we upgraded our TV, they switched our soundbar over to the new TV and changed the soundbar connection from Optic to HDMI, giving us to control the TV and soundbar from the Direct TV remote. This was a huge improvement from the optic connection which required the use of the separate soundbar remote to control the sound which was very inconvenient.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Service was outstanding. Geek Squad Andrewl was very knowledgeable. Installed sound bar and connected to other Sonos speakers easily. Would use him again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician was very professional and also friendly. He clearly knew what he was doing and was very careful in the setup and testing of the sound bar. I would absolutely recommend the Geek Squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad came and did a nice job installing my sound bar patiently showed me the features, and when I had further issues at a later date they came back at no charge,