Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Well done!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John and Steve mounted and set up the new tv perfectly, and connected it to the devices/speakers. Then John explained how it worked and answered all of our questions!
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Add-on Soundbar Connect - What a great idea!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When talking to the agent prior to my appointment to mount my TV, I told him I had a sound bar that I also wanted to hang on the wall. He said we can discuss other options when he came. During installation, he told me about this sound bar connect system that hooks up to the TV mount. That way, the sound bar is not fixed to the wall, but can actually move with the TV if you adjust the position. I had an Ah-Ha moment. He just happened to have brought one with him! Needless to say, I bought it and had him install it. Love it! Bravo Geek Squad!! Thanks for helping out this technically challenged girl!
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad came to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Job well done. Got here on time. The guys were very helpful with insight on exactly where to install in the room and how to navigate through all of the settings.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
They all work well together.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works together. Tech came on and installed new tv and made all the connections and it sounds great.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad for life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my soundbar no problem hassle free and it sounds fantastic!! He even took the box with him to recycle.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my sound bar Very professional easy to get along with
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
LG plus Bose: can't beat the combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the rich, vivid, brilliant picture on my new LG 4K smart TV. Geek Squad was able to connect my Bose sound system to the TV. The result? Great picture. Vibrant sound. Thanks, guys!
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Cons mentioned:Remote control
Rated 5 out of 5 stars
Geek Squad was Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek employee was awesome, set up the sound bar and helped us with the remote issues we were having with the TV.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek insulation of TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job, they knew their stuff, and answered questions. Very helpful.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installed my JBL Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young ladies that came to install the soundbar on a Sunday afternoon were great. They had the soundbar unpackaged and install/setup in a couple of minutes. Keep it up young ladies.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Seamless, concurrent to TV setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This went pretty seamless when they delivered & set up TV.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Fabulous Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad connected Soundbar with ease. Geek Squad installed and transferred all my data from my old computer to my new one with ease. We are happy!
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
Friendly quality installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two geek squad agents that came to my house to install the sound bar. Where is friendly knowledgeable, methodical, carried about the person they were, therefore to give him or her the best installation that they possibly could. If ever in the future, I have another electronic device to be installed I will definitely request these two gentlemen.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Excellent Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best representatives from Geek Squad as well. Well knowledgeable and give best support
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad improved the function of our soundbar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their soundbar setup was awesome. When we upgraded our TV, they switched our soundbar over to the new TV and changed the soundbar connection from Optic to HDMI, giving us to control the TV and soundbar from the Direct TV remote. This was a huge improvement from the optic connection which required the use of the separate soundbar remote to control the sound which was very inconvenient.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek squad rep installed all accesories
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad rep went above and beyond. A true expert and we are very pleased.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Home set up was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents correctly installed all of the equipment we ordered, and they also patiently explained to us how to use each component. It was a very satisfying installation.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
H&G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guys were equipped, personable, had necessary knowledge- overall did a fabulous job!!!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Professionally done well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentlemen were very professional with all the installation and very helpful in setting it all up.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 3 out of 5 stars
Not really great in my situation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected the TCL 75 series 8 to my Onkyo receiver. Connection via HDMI simple enough. I have pre 4K receiver with PlayStation 5 direct to 4K TV. Using return channel (ARC) on HDMI without video makes receiver setup complicated. Reading the instructions beforehand, explains they don't perform complicated configuration setups. Would have skipped the cost of this in my case if I'd have realized this ahead of time.
This review is from Add-On Soundbar Setup
No, I would not recommend this to a friend
