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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greet buy, quality is clear and watching action movies wow n o words can describe how good it sounds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WIN! WIN!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good products were installed, and the Geek Squad showed us how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect installation with a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung soundbar which works perfect with my TV; especially since it’s been hooked up correctly. Terrific Geek Squad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps the hearing impaired!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thinking we actually needed a sound bar we bought one after listening to our Best Buy sales person. Oh my gosh.....are we ever glad we did. What a huge difference for us and especially for the "guy" of the house who only has hearing in one ear and wears a hearing aid. This has made a huge difference for him. Thanks to the great sales personnel at Best Buy, we always listen and this time really listened and what a life changer this Bose soundbar is. We also got the universal remote installed and life is definitely good. Thanks Best Buy!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    The work is done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man was patient and understanding with me. I did not hear him call my phone because it was charging in another room. He came back later to install. I will say, though, that he was reluctant to move all the equipment where it should be because it meant taking the straps off the wires that were already there, and restrapping them. Eventually, he decided to do it because there was no other way around it. He did not show us how to work the remote.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Great Geek team as we had with the Vizio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of 2nd soundbar, as we did not like the Vizio bar and asked BestBuy to exchange it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad agent hooked up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to get the sound bar working with the surround sound. It took some thought but he figured it out & got everything connected & working

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thanks bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad were great and set up my soundbar for me on my cell phone it sounds awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos system- exceeds expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed new Sonos system - great job, efficient, and knowledgeable. The sound system was tailored to the room with the Sonos app with easy instructions from installers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting this up it’s our new TV, great sound, very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys came out and did a set-up of my new home theater. Unboxed everything, hooked it up, showed me how to use it and took all the packaging away. Nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound Bar Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions for the sound bar were difficult to follow, the that did the install was very good. The bar does what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instalation was smooth and quick. Very professional and kind to my two large dogs and one toddler.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great service all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service instAlling sound bar and answering questions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The geek was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "geek" arrived on time and did a thorough, neat job. He also explained how the sound bar worked and left the job site in very good order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Site Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in-site Tech was great. Very smart, efficient, resourceful, respectful of my home and congenial

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greek squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did the connecting of our sound bar and it sounds wonderful. They did a great job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services was outstanding and enjoy interacting with the GS. I would do it over and over again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like the sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs set this up easily and the sound plays really well. Better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were very happy with the installation and professional service. Totally stress free!

    I would recommend this to a friend