Customer Ratings & Reviews

The agents correctly installed all of the equipment we ordered, and they also patiently explained to us how to use each component. It was a very satisfying installation.

The instructions for the sound bar were difficult to follow, the that did the install was very good. The bar does what I expected.

Geek Squad successfully installed our opti-cable and EDMI cable as we requested. They were on-time and efficient. We were kept apprised of their ETA.

Jay was able to check out the New TV set up with the soundbar working, dvd player and put all the devices on 1 remote. Now our life is simple. Yeah! Thanks, Jay.

The Bose Sound Bar ended up not being installed and was returned. Our current system is just as good as the one we purchased (per the installers).

Outstanding Sound bar by Klipsch Cinema 600, this will rattle your windows.....and upset your neighbors :)

The Geek Squad providers hooked up the television and sound bar , got the whole setup working and the system works well. Satisfied.

Great Samsung soundbar which works perfect with my TV; especially since it’s been hooked up correctly. Terrific Geek Squad team.

After a failed attempt from a third party provider, the official Geek Squad showed up, saved the day, and got the surround sound working with all of my devices. Thanks guys!

The man was patient and understanding with me. I did not hear him call my phone because it was charging in another room. He came back later to install. I will say, though, that he was reluctant to move all the equipment where it should be because it meant taking the straps off the wires that were already there, and restrapping them. Eventually, he decided to do it because there was no other way around it. He did not show us how to work the remote.

I purchased the sound bar connect to hook up my new av-reciver to my new 75" tv. After they install the tv mount it on the wall ran the HDMI to our system they went over how to turn on my new gear. The set up was that easy made sure that after they left I knew how to turn it on use the products and best overall went over it a few times just to make sure I understood the new equipment that I now have in my family room. We did a room calibration test for my 5.2 home theater and I was very excited to be able to watch movies and game on our new home theater.

The guys from Geek Squad did a bang-up job installing all my TVs and the Sonos system. They were efficient and made no mess with the install. I loved the service.

Fantastic tech. Courteous, knowledgeable and "effective"! Everything went perfectly!

The team installed my new sound bar and subwoofer. They took the time to make sure I knew how to use the remote and how to relocate the subwoofer, if needed.

Not thinking we actually needed a sound bar we bought one after listening to our Best Buy sales person. Oh my gosh.....are we ever glad we did. What a huge difference for us and especially for the "guy" of the house who only has hearing in one ear and wears a hearing aid. This has made a huge difference for him. Thanks to the great sales personnel at Best Buy, we always listen and this time really listened and what a life changer this Bose soundbar is. We also got the universal remote installed and life is definitely good. Thanks Best Buy!

The original sound bar did not work but another one was ordered and Jose from the geek squad brought it and set it up

The Geek Squad workers set up our TV from right out of the box. They also installed speakers in the wall (3) and ceiling (2) and set up the components with our new receiver and 4K Blue-ray DVD player. They showed us how to use the remotes (we didn't get a universal remote this time around) and how to turn on, turn off, and navigate through the menus. Everything was set up before they left so that we felt confident we knew how to run everything. This is the second time over the years that we have used the Geek Squad to set up a home theater. Both times we had a great experience with them.

Geek squad did a good job of mounting my new TV and sound bar as I requested.

The "geek" arrived on time and did a thorough, neat job. He also explained how the sound bar worked and left the job site in very good order.

The agent was able to get the sound bar working with the surround sound. It took some thought but he figured it out & got everything connected & working