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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 7,928 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick & Painless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for a quick and painless install and set up for our system. It was replacing an existing system so we thought it would have difficulties but we were pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SET UP OUR SONOS SOUND BARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my three Sonos sound bars and explained to us how to use the app. We were very pleased with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer did an excellent job. Ted, great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ted installed the new Denon receiver and removed the old Onkyo receiver. Answered all my questions professionally. It was a pleasure doing business with him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very appreciative of the technician that came to my home. He was very detailed and thorough. I wish he could always be the one who did my installations.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my sound bar perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was ver polite and knowledgeable. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and cleaned up who wouldn’t be happy with the services very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV and Bravia Theatre U

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach and Josh are such a great team. They were very professional and answered all our questions. If I need any more help I will be sure to get them to come help us again. Thank you Zach and Josh!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick ,efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick personal service. They were ingot their work done and left. Always with you in mind.Highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient sound workers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were friendly and answered our questions very professionally. We felt like we could use our equipment efficiently following their advice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Final Surround Sound Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did exceptional work. And there was one glitch and when I called them they rushed back and fixed it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. They called with an ETA, arrived on time, delivered, installed and tested product neatly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very fast and professional,showed me how to use it. This sound bar makes my tv sound like I’m at a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    instal of my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job as usual... I definitely recommend them for all your install needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Install Technician I have ever seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that set up our soundbar was fantastic. I have come across many technicians over our 77 years but this man was very efficient, respectful, courteous, professional, and made sure we knew how to operate the soundbar before leaving. He even said we could contact him if we had any problems! Now That's Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ver professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed by the professionalism of the team and how quickly they installed the tv on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sit up. Works just fine. Adjusting sounds easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad, soundbar set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was on-time, very nice, knew what he was doing, and did a great job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tech. Courteous, knowledgeable and "effective"! Everything went perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad rerouted speaker wires.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional, efficient and made sure all speakers worked. He also made sure the receiver settings were accurate and explained everything he did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an excellent job of setting up my system. Took his time and made sure everything was right. Explained the operation clearly and in layman's terms. I'd give him 10 stars if they'd let me!

    I would recommend this to a friend