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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos system- exceeds expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed new Sonos system - great job, efficient, and knowledgeable. The sound system was tailored to the room with the Sonos app with easy instructions from installers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Final Surround Sound Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did exceptional work. And there was one glitch and when I called them they rushed back and fixed it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    instal of my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job as usual... I definitely recommend them for all your install needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ver professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed by the professionalism of the team and how quickly they installed the tv on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job was done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job of mounting my new TV and sound bar as I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the install of the Sound Bar. The installers were pleasant, professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other natal led was wonderful. He set up the sound bar and made sure everything was connected with the television remote. Very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the sound bar installed in the living room to give us a better sound quality. It does work better than what we had. Sound is much better when watching movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Srrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional service. knowable. thorough. courteous. cleaned up behind themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dependable and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Best Buy Agent installing mount my TV and all my equipment connected to it is so easy and I recommend everybody for the nominal fee do you have Best Buy do this service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. They called with an ETA, arrived on time, delivered, installed and tested product neatly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my tv on the wall mount and connected it to all the devices.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time service and answered all my questions. Found out I had a remote that didn’t work with my sound bar and received a replacement one at no charge! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad hooked up all TV components completely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent hooked up multiple components and speakers to my big screen TV at new home. And did it cleanly and neatly, and explained to me clearly how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GMGirl's Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar sounds great and base is nice. Perfect for my open living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very fast and professional,showed me how to use it. This sound bar makes my tv sound like I’m at a movie theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer did an excellent job. Ted, great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ted installed the new Denon receiver and removed the old Onkyo receiver. Answered all my questions professionally. It was a pleasure doing business with him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very appreciative of the technician that came to my home. He was very detailed and thorough. I wish he could always be the one who did my installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value-added installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was especially impressed with the responsiveness of the total tech team who arrived at my home promptly to do a complete the sound bar installation. They not only successfully installed the unit, but provided value-added service to eliminate one of my remote controls bycan consolidating my Roku remote to include the Sunbrite television operation! I'm most pleased with total tech service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick & Painless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for a quick and painless install and set up for our system. It was replacing an existing system so we thought it would have difficulties but we were pleasantly surprised.

    I would recommend this to a friend