Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy and efficient installation. Highly recommend.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Always grea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad guys are always very friendly and thorough. Answers all questions and are sure we know what we are doing with our new equipment.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Knew his stuff.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and knowledgeable. He gave us his business phone in case of questions. We did have one of which was not his fault. He came back the next day and solved it ! Great service and great guy.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Life savers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek representative was extremely knowledgeable, professional and refused to leave until we were totally comfortable with how to operate the equipment he delivered and installed.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys know how to do a proper installation. They are very knowledgeable and helpful. Explained how to use everything in terms we could understand
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my surroundsound system, and tuned it, and did a very amazing job and didn’t take them long at all. I would highly recommend this service.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Audio setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed they came out on a Sunday. Easy to work with but I think they were more used to setting up appliances than a sound system. Got everything figured out in about an hour so I was happy.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Issues resolved with surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Isaac is great. Took short time to get sound bar, tv, and remotes in sync. Only 1 remote now. Customers need to realize not all techs are the same. Call backs are part of great service.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our customer service gentleman was perfect. He competently fixed our soundbar system ran the wires behind wall perfectly Thank you
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The Squad —- Geek Squad that is!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad pot my wall mount in place... mounted my Television. And hooked up my sound car and then made sure I knew how to operate everything. Thank you Geek Squad!
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Great Geek Squad Recommendation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are higher and lower priced sound n=bars out there but this LG 5 channel mid priced unit met my needs. Affordable and buying the TV mounting bracket was worth the extra money. That way the sound bar moves with the TV.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Job was done well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a good job of mounting my new TV and sound bar as I requested.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
expedient set-up of universal remote/devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed universal remote and explained navigation route to all devices and improved surround sound set up. Courteous team that answered all questions
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Professional Srrvice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.professional service. knowable. thorough. courteous. cleaned up behind themselves.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Easy install for the tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the tech installation, explained everything she was doing and made the switch seemless and she was very patient.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Installation of TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed my tv on the wall mount and connected it to all the devices.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad installed my soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar along with a new 85 inch tv. It really makes it a true theater experience! I highly recommend purchasing this soundbar set.
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Set up Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. Set up was quick and efficient.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Magic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks performed their magic. Two young men did a superb job as well free 101 lessons. Thank you
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Smooth process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians connected my new TV to my existing sound system. Everything was done correctly.
This review is from Add-On Soundbar Setup
I would recommend this to a friend