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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives great improvement on the sound. Don’t have to turn the sound up as loud as before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful Installation, awesome Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done professionally and the Geek Squad was great! They answered all our questions and were very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Magic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks performed their magic. Two young men did a superb job as well free 101 lessons. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Smooth process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians connected my new TV to my existing sound system. Everything was done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very courteous an helpful employees an where very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Polk install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job. Geek squad performed as expected. Have recommended to others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Always grea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys are always very friendly and thorough. Answers all questions and are sure we know what we are doing with our new equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy install for the tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the tech installation, explained everything she was doing and made the switch seemless and she was very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad met expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery. Pleasant technicians helpful in the total process.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad rerouted speaker wires.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional, efficient and made sure all speakers worked. He also made sure the receiver settings were accurate and explained everything he did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our customer service gentleman was perfect. He competently fixed our soundbar system ran the wires behind wall perfectly Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know how to do a proper installation. They are very knowledgeable and helpful. Explained how to use everything in terms we could understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does and Outstanding Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, above and beyond service from Geek Squad! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Setting up Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps did an excellent job setting up the soundbar we purchased with our new 65" SONY TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my surroundsound system, and tuned it, and did a very amazing job and didn’t take them long at all. I would highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek representative was extremely knowledgeable, professional and refused to leave until we were totally comfortable with how to operate the equipment he delivered and installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an excellent job of setting up my system. Took his time and made sure everything was right. Explained the operation clearly and in layman's terms. I'd give him 10 stars if they'd let me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this soundbar along with a new 85 inch tv. It really makes it a true theater experience! I highly recommend purchasing this soundbar set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Knew his stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and knowledgeable. He gave us his business phone in case of questions. We did have one of which was not his fault. He came back the next day and solved it ! Great service and great guy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Squad —- Geek Squad that is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad pot my wall mount in place... mounted my Television. And hooked up my sound car and then made sure I knew how to operate everything. Thank you Geek Squad!

    I would recommend this to a friend