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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 7,928 reviews
  • Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Agent connected soundbar and then made sure my Harmony remote worked with it and the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives great improvement on the sound. Don’t have to turn the sound up as loud as before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value-added installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was especially impressed with the responsiveness of the total tech team who arrived at my home promptly to do a complete the sound bar installation. They not only successfully installed the unit, but provided value-added service to eliminate one of my remote controls bycan consolidating my Roku remote to include the Sunbrite television operation! I'm most pleased with total tech service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents mounted and installed our 55" TV and connected the sound bar (optical cable makes this easy). They were friendly, informative and efficient. They completely cleaned up after they were done- floor (pieces and dust), wiped TV down, and removed all trash and boxes. They made sure to inform us of controller use and tv operating system settings and acclimated us to the overall tv system and sound bar functions. They answered all of our questions and it was well worth paying to have them professionally mount and adjust the tv and system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GMGirl's Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar sounds great and base is nice. Perfect for my open living room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Same guy from Piedmont SC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job same as TV install both installed at the same time was not actually geek squad but outsourced couldn’t be more pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hey what can you say... the Geek squad guys brought my TV to my door, installed it on the wall and even connected my sound bar to my set. I mean they did it all and all I had to do was watch... THEY ARE GREAT! Oh ya... they even connected my Roku box to the tv too and were here less than an hour or so. I use the Geek Squad every time I need help with my computers and they have even helped me with wifi problems so if you aren't a member yet you really need to join the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was excellent. It took them no time at all to set up our sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar purchase &installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar. We're used listening to the speakers that are in tv's. The guys who came setup everything and did an awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert, friendly and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not only installed the DVD/CD player but answered my questions regarding the rest of my system in a clear, concise and friendly way. Great Job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed TV - the mounting all accessories that were recommended and did a fantastic job. Very glad we have Geek Squad Service contract!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up soundbar on new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup my soundbar connected to my tv and showed me how to use it. Very professional and prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Polk install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job. Geek squad performed as expected. Have recommended to others.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very professional. Agent mounted and installed TV , and sound system. Agent was helpful and informative on operation of TV and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Patrick was very knowledgeable and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick installed the new receiver and hooked up all the components. He was very knowledgeable. He also recommended products that I may need. Very good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reps were on time and knowledgeable. Did a great job hooking up new system. Enjoying the sound from new system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent if you don't know how to set up your equ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job in setting up your complete system along with your surround sound. They arrive at the time they say they will be there and are very efficient at what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Audio hook-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team explain how to operate my system and if I have any issues after they leave please call and they will gladly return or explain over the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Assisting Sound Bar needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Extremely technofacile and customercentric. We would definitely choose him to assist our technological needs!,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t make a higher recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GS tech, Sarah, was incredible. She got more performance out of our QLED & Bose sub & sound bar combo than Inthought was even possible. We’ve never had a system sound so awesome.

    I would recommend this to a friend