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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 7,928 reviews
  • Rated 5 out of 5 stars

    Loved the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very very impressed with the Geek squad team that came to my house. They were very friendly and enthusiastic about their job. They wanted to teach me "a million" cool shortcuts and special features of the Samsung television that I purchased. The connection of my sound bar to the new TV was finessed and work until it sounded much better and was powered up immediately with the tv. Previously we had connected the sound bar to our old Samsung ourselves and we obviously didn't do as good a job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reconnecting TV and Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the two Service Reps that came to our home today. I was unable to get there to meet them. They were patient and thorough with my wife on explaining how to operate the remote. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very courteous an helpful employees an where very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Call in the experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my Bose home theater system but wasn't getting the sound I heard in the store. So I ordered the geek squad set up. WOW!! What a difference! I'm very pleased with them and my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Geek Squad is excellent. The person was professional, friendly, helpful and took the time to explain and show how everything worked. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio from TV's Sound Bar sensational

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing a Sound Bar, Sonos to all that buy large TV's as the sound is remarkable. Geek Squad put the Sound Bar under hanging TV and it looks and sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly hooked up my audio and did it correctly the first time. They communicated well and were courteous. They are the best at what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my 65” Samsung and Sound Bar in, United boxed and set it all up. Did a great job of installing on my wall. Neat, Clean and On time! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    South Shore Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The South Shore Geek Squad in Plymouth is the BEST. Doug and Matt are knowledgeable, respectful and take the time to answer any questions we may have. The best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bama1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar works great with the tv it has a good sound in the basement it makes watching tv experience too remember like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my sound bar and did an excellent job with outstanding sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reconnect speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They reconnected the speaker system and eliminated the use of extra remotes so it would operate easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does and Outstanding Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, above and beyond service from Geek Squad! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Sonos Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were extremely happy with the service we received Travis Marks was very competent, helpful & polite.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Geek squad install my television and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm loving this sound bar. The person that installed it was good and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience to have them hook up the sound bar with the great knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thorough installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad got this new surround sound system hooked up and tuned to hit hard. I love it … amazing work gents!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In ceiling speakers install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 4 in ceiling speakers to complete my home theater setup. Excellent service and professionalism by geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional & friendly. Got everything set up properly & answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I hear the voices-not the background noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hard of hearing & the sound bar has helped me to hear most programs very well.

    I would recommend this to a friend