Customer Ratings & Reviews

Amazing and efficient service customized for our room.

Geek squad installed universal remote and explained navigation route to all devices and improved surround sound set up. Courteous team that answered all questions

Great job same as TV install both installed at the same time was not actually geek squad but outsourced couldn’t be more pleased

I was impressed they came out on a Sunday. Easy to work with but I think they were more used to setting up appliances than a sound system. Got everything figured out in about an hour so I was happy.

hey what can you say... the Geek squad guys brought my TV to my door, installed it on the wall and even connected my sound bar to my set. I mean they did it all and all I had to do was watch... THEY ARE GREAT! Oh ya... they even connected my Roku box to the tv too and were here less than an hour or so. I use the Geek Squad every time I need help with my computers and they have even helped me with wifi problems so if you aren't a member yet you really need to join the Geek Squad!!!

Isaac is great. Took short time to get sound bar, tv, and remotes in sync. Only 1 remote now. Customers need to realize not all techs are the same. Call backs are part of great service.

The agent connected my sound bar and did an excellent job with outstanding sound quality

So far, I'm loving this sound bar. The person that installed it was good and professional.

good service they dropped washer on its side it did not seem to hurt anything

Geek Squad Agents mounted and installed our 55" TV and connected the sound bar (optical cable makes this easy). They were friendly, informative and efficient. They completely cleaned up after they were done- floor (pieces and dust), wiped TV down, and removed all trash and boxes. They made sure to inform us of controller use and tv operating system settings and acclimated us to the overall tv system and sound bar functions. They answered all of our questions and it was well worth paying to have them professionally mount and adjust the tv and system.

Great experience to have them hook up the sound bar with the great knowledge

Reps were on time and knowledgeable. Did a great job hooking up new system. Enjoying the sound from new system.

Awesome sound bar. We're used listening to the speakers that are in tv's. The guys who came setup everything and did an awesome job

The technician connected the soundbar to my tv. I needed his service, because I needed to control the volume from the app on my phone. My remote did not support the soundbar. I would never have figured that out on my own. The $100 charge was worth every cent!

They were professional in installing everything and answering all questions asked.

The representative that came to our home was respectful and very knowledgeable. He was able to replace our sound system and show us all the ins and outs of the products. He cleaned up all the boxes a debris and let my home looking like it did before he arrived. Would definitely recommend service installation from Best Buy

I am hard of hearing & the sound bar has helped me to hear most programs very well.

They reconnected the speaker system and eliminated the use of extra remotes so it would operate easier

Outstanding. Extremely technofacile and customercentric. We would definitely choose him to assist our technological needs!,

They not only installed the DVD/CD player but answered my questions regarding the rest of my system in a clear, concise and friendly way. Great Job!!!