Customer Ratings & Reviews

The Geek Squad team set up our system quickly. They asked questions and gave excellent advice on where to mount the system. These guy's knew what they were doing!

The agent installed my TV and sound bar. He did an excellent job!

Professionally done and easier for me! It comes with my yearly membership too.

The men who came to install my new TV and sound system were amazing. Very knowledgeable and helpful.

Installation by the Geek Squad was great. They explained the operation and tested the performance.

The representative that came to our home was respectful and very knowledgeable. He was able to replace our sound system and show us all the ins and outs of the products. He cleaned up all the boxes a debris and let my home looking like it did before he arrived. Would definitely recommend service installation from Best Buy

Works fine. Installed quickly. Need 20 more characters which is totally unnecessary.

The agents did get the sound bar set up. A review of the instructions would have been helpful.

The agents installed my sound bar. Very knowledgeable and took the time to explain everything to me in detail. Even helped me understand my remote on my TV better.

I have a new 4k tv purchase that I intended to synch with my Bose Sound dock, which is roughly 4 years old. I had been having some difficulty in activating my sound dock with my prior tv, which had been damaged during an electrical storm that gripped my area and was concerned the system was fried. However, the Geek Squad techs were able to reboot the system and sych the sound dock with my new tv, and since then, has been working perfectly. The Geek Squad technicians were very prompt, efficient and helpful as they troubleshot the device, and through their help I was able to save hundreds due to not needing to purchase a new sound bar to replace my current one!

Did a great job,installing our T.V.above our fireplace, looks great,thank you

The technician was at my house an hour and 15 minutes earlier than scheduled while I was out running errands. My husband was home, but I was disappointed not to be able to observe the installation, get a quick lesson on the Bose Speaker's operation and ask questions. When I finally sat down a few hours later to operate it, I encountered an issue. I called the technician on the number he left for questions, but he never returned my call.

my sound system was quickly installed with no problems

The sound bar gives a theatre sound that is perfect.

The agent mounted my sound bar and gave me instructions on best use.

Good job fast and efficient. Knowledgable and respectful Geeks.

Agent came out and installed my soundbar pro then explained all the function it had..excellent service.

Geek Squad comes out to your house and sets up your item st no charge with being a total tech member

The Agents were very friendly and professional and resolved my problem in a very short time. Extremely pleased with the service

The In-home sales manager & installers were phenomenal! Matt Kelly (In-home sales manager), & Chris, Connor, Cardell, & Yadi, (installers), were polite, efficient, accommodating, quick, knowledgeable, & friendly. They took pride in their work, a rare quality to find in recent times, & made sure that we, the customer, were completely satisfied & comfortable using the products, before leaving. These individuals should be recognized for their outstanding customer service!