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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Soundbar B5 Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great! Technicians took their time to install items and mentioned recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Efficient sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job fast and efficient. Knowledgable and respectful Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly hooked up my audio and did it correctly the first time. They communicated well and were courteous. They are the best at what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my sound bar and gave me instructions on best use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t make a higher recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GS tech, Sarah, was incredible. She got more performance out of our QLED & Bose sub & sound bar combo than Inthought was even possible. We’ve never had a system sound so awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were friendly they answered all questions That we had . They were very knowledgeable and it showed during the installation of our tv and sound system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent if you don't know how to set up your equ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job in setting up your complete system along with your surround sound. They arrive at the time they say they will be there and are very efficient at what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my 65” Samsung and Sound Bar in, United boxed and set it all up. Did a great job of installing on my wall. Neat, Clean and On time! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was fantastic! She was friendly and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Thank you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did get the sound bar set up. A review of the instructions would have been helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed new sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jim set up our new sound bar and had to come back because sound bar had to be returned because it was not working. Then he had to come back and set up new one he was very helpful with all my questions.Hw made sure very was hooked up and working be he left

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected our sound bar to the television. Very easy for the tech

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job,installing our T.V.above our fireplace, looks great,thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation of sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, very professional and explained the entire process of installation. He answered any questions that we had and offered advice. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Installed quickly. Need 20 more characters which is totally unnecessary.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio from TV's Sound Bar sensational

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing a Sound Bar, Sonos to all that buy large TV's as the sound is remarkable. Geek Squad put the Sound Bar under hanging TV and it looks and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Geek Squad is excellent. The person was professional, friendly, helpful and took the time to explain and show how everything worked. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Call in the experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my Bose home theater system but wasn't getting the sound I heard in the store. So I ordered the geek squad set up. WOW!! What a difference! I'm very pleased with them and my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just s as n easy plug in but I didn’t know how to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to install my new TV and sound system were amazing. Very knowledgeable and helpful.

    I would recommend this to a friend