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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 7,928 reviews
  • Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher removed my old receiver, trimmed or replaced wires, installed and setup the new in less than an hour. Very professional and personable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member came in and did a great job wiring the new speakers and getting everything set up correctly for quality sound in our Movie Room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected our sound bar to the television. Very easy for the tech

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up and mounted my TV & Sound Bar quickly and efficiently with no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad on time, quick set up and connection to my new OLED TV. They answered all questions and made idly simple.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing my Bose surround sound theater system. Instructions on how to use my receiver to get the best possible sound my system. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Friendly and Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed and setup my Bluetooth head phones for my wife and I. Was very knowledgeable and made sure we knew how to use them before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by experts! I love that they called ahead to give me an ETA. All done quickly and efficiently. I will certainly use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys did a great job. I appreciate them it's nice to see somebody very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Knowledgeable Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Technicians were knowledgeable & explained in detail how to use my new sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No fuss, just efficient & professional installatio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was efficient and professional, answering all questions along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and did an excellent job they were very professional and cleaned after themselves... came in an out they know what they are doing ...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hooked my sound bar up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Art from Geek Squad hooked up my sound bar which I didn't expect. Explained I would get better sound from sound bar then from the TV. He was right, of course.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing sound bar under TV. Level and hid all wiring from site.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 5 out of 5 stars

    WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time the agent came out his mission failed. The second time a different agent came out and it was fantastic. He was able to accomplish all of the things we asked for.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite. He knew exactly what was going on. I would recommend to someone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. From. Sales to installation Could not have asked for anything easier and more professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had no idea how to set up my stereo system and the geek squad set it up beautifully and showed me how it works so what more could you ask for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just s as n easy plug in but I didn’t know how to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound for Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am successfully using my TV with the home system and have no echo or distorted sound.

    I would recommend this to a friend