Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew had my new television and sound bar set up in no time at all. Good work and clean and quick.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound for Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am successfully using my TV with the home system and have no echo or distorted sound.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
In-home Sales Manger & Installers were phenomenal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The In-home sales manager & installers were phenomenal! Matt Kelly (In-home sales manager), & Chris, Connor, Cardell, & Yadi, (installers), were polite, efficient, accommodating, quick, knowledgeable, & friendly. They took pride in their work, a rare quality to find in recent times, & made sure that we, the customer, were completely satisfied & comfortable using the products, before leaving. These individuals should be recognized for their outstanding customer service!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
less hassel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went with the geek squad with this install, not my first time using them. I did this because I wanted my Sony 65" 4K ultra to sound like it is supposed to. I wasn't disappointed. The geek squad was on time as usual and did the install with ease. My patience was not tested and it took the stress away. The guy knew his stuff and explained why he was doing things a certain way. He had my system calibrated and running in know time. He programed the remote settings for the best results. I did take some notes so when he was gone I wouldn't have any problems. Last but most important, he gave me his card and said if anything came up to just give him a call.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Knowledgeable Technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Technicians were knowledgeable & explained in detail how to use my new sound system.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Very efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team set up our system quickly. They asked questions and gave excellent advice on where to mount the system. These guy's knew what they were doing!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sound bar set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad on time, quick set up and connection to my new OLED TV. They answered all questions and made idly simple.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Vinudy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was great and quick in setting it up a d showed me how to do it
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. From. Sales to installation Could not have asked for anything easier and more professional
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an awesome choice .. fit, sound and looks are just perfect
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Good team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional team, friendly and expert team and they are so fast
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Very happy with my new system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with our new 75” Sony TV and Sonos sound bar and sub. I installed it myself so of course I had to call the Geek Squad to make it work. Very happy customer.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set our soundbar up in no time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Geek Squad guys who set up our soundbar. They are so good at what they do and gave us good advice on many things we have bought. They taught us how to stream and always answer every question we may have about technical stuff. They are also very polite and tell us our questions are good so we don't feel so dumb.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t able to hear my new Samsung tv without this sound bar. It works great and now I enjoy watching tv
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
great experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team connected our new soundbar to our tv and answered all of our questions about its operation and where to find trouble shooting information if needed. The members of the team were courteous and very efficient. This was our first time using the Geek Squad. We will not hesitate to do so in the future!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Two very kind and well informed techs. Could not h
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my sound bar. Very knowledgeable and took the time to explain everything to me in detail. Even helped me understand my remote on my TV better.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad member came in and did a great job wiring the new speakers and getting everything set up correctly for quality sound in our Movie Room
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Awesome installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christopher removed my old receiver, trimmed or replaced wires, installed and setup the new in less than an hour. Very professional and personable
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Terrific Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a new 4k tv purchase that I intended to synch with my Bose Sound dock, which is roughly 4 years old. I had been having some difficulty in activating my sound dock with my prior tv, which had been damaged during an electrical storm that gripped my area and was concerned the system was fried. However, the Geek Squad techs were able to reboot the system and sych the sound dock with my new tv, and since then, has been working perfectly. The Geek Squad technicians were very prompt, efficient and helpful as they troubleshot the device, and through their help I was able to save hundreds due to not needing to purchase a new sound bar to replace my current one!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
AWESOME job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech who came to our home for the set up of this product was extremely kind and professional. He was patient and answered all my questions. I was very pleased with the service he provided. On time, too! GREAT service!
This review is from Soundbar Setup
I would recommend this to a friend
