Customer Ratings & Reviews

Geek squad came on time, were efficient and polite. Set up our apps and made all connections, Provided instruction on remote and general use of the TV

Nice sound bar for medium size living room. nice for sport and music. Geek squad did nice job of insulation

I’m not tec savvy. The thought of having to carry in all my new equipment and set it scared the dickens out of me. I didn’t have to worry because the Geek Squad did it all. They brought everything in and hooked all the old equipment placed the new equipment where I wanted it and hooked it all up. They made sure all the remotes were working even my cable remote. Then made sure I knew how to use everything. A new TV, sound bar and Blu-ray/DVD player. Everything I needed for a movie night with friends. And I only had to make the popcorn. The Geek Squad did the rest.

connection was easy only i need to use 2 remotes. this sound bar is not compatible with my TV. Sales person evidently did not know this.

Jim set up our new sound bar and had to come back because sound bar had to be returned because it was not working. Then he had to come back and set up new one he was very helpful with all my questions.Hw made sure very was hooked up and working be he left

The geek squad tech installed my apple tv in short time with no issues. He was very knowledgeable and pleasant. I would Highly recommend him.

Extra points given for being very nice and helpful and wearing shoe covers. Points taken away for not double checking to make sure everything worked after the first trip. The Geek Squad was out and upgraded our WiFi system and modem and installed Apple TV. I would have given them more stars if everything had worked properly after the first visit. Unfortunately it didn’t and they had to come back out to diagnose the problem. Turns out the modem BB recommended for us didn’t work properly with the WiFi system they recommended. We replaced the modem and spent quite a bit of our own time getting everything to work. It’s working now and is a big improvement over what we had previously.

We love the Geek Squad guys who set up our soundbar. They are so good at what they do and gave us good advice on many things we have bought. They taught us how to stream and always answer every question we may have about technical stuff. They are also very polite and tell us our questions are good so we don't feel so dumb.

The technician did a great job connecting my soundbar with my tv. Working great

the guys that came set everything up great. they had trouble with the sound bar. but i was able to fix that with some help of the store sales people.

I purchased geek squad pkg so they connected my sound bar. I super happy I did too because first I didn’t have to do anything. But more importantly I had an vizio sound bar Sony tv and xfinity cable. There were issues getting the sound bar to work with the xfinity remote. But their guys new exactly what to do. Me and hubby like own remotes so I got him another I couldn’t program it. Xfi couldn’t even help said wouldn’t work. I called geek squad and in seconds it worked. I definitely wrote code and steps down

The team connected our new soundbar to our tv and answered all of our questions about its operation and where to find trouble shooting information if needed. The members of the team were courteous and very efficient. This was our first time using the Geek Squad. We will not hesitate to do so in the future!

The initial set up was done by two young "Geekers". They set up the TV fine, but were at a loss as to how to connect it to my older Yamaha surround sound system. Another person came out who installed the additional cable adapter I purchased, but he couldn't get everything to work. The next rep was excellent. He found the problem, explained it to me in plain language and told me what equipment I needed (a new Tuner/Amp). He came back after we purchased the new amp and did a terrific job installing it. So the first Geekers rate maybe a two, the next one a three, but Tyler rates a 5+. The average is 4!

Words can’t not express the great work Eric and Raquel did set up my tv and sound bar they made sure everything was just right. I thank them so much great job guys

The Geed Squad members installed all the components of my movie room and the living room TV and blue ray player. Always very courteous and professional.

Great sound. Currently is my Comcast remote, haven't used the LG remote yet. Might not need to. Geeks installed it.

Great device. Sound is pretty good. Love the design.

The team that came to set up our new items were friendly and professional and even took time to explain things to my elderly mother with patience. Thank you.

The two Geek squad agents had previously installed a TV for us. Both were very knowledgeable and professional. They remembered us. They do excellent work.

I loved how the Geek Squad stayed until I figured out myself how to make it work lol Very helpful, and patient. Very knowledgeable.