Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
The sound emanating from the tv is robust!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The voices over the background sounds in sporting events makes me feel like I’m really in the stands. It’s awesome.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Friendly and Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent installed and setup my Bluetooth head phones for my wife and I. Was very knowledgeable and made sure we knew how to use them before leaving.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job installing my Bose surround sound theater system. Instructions on how to use my receiver to get the best possible sound my system. Awesome
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Excellent service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service by experts! I love that they called ahead to give me an ETA. All done quickly and efficiently. I will certainly use this service again.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came in and did an excellent job they were very professional and cleaned after themselves... came in an out they know what they are doing ...
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i had no idea how to set up my stereo system and the geek squad set it up beautifully and showed me how it works so what more could you ask for
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic Team!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colin, Caitlin (sp:?) & Doug were awesome! I would give them 10 stars if possible. They were prompt, personal, professional and thorough. They answered all my questions and put me at ease. I was really impressed with their knowledge and helpfulness.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Hooked my sound bar up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Art from Geek Squad hooked up my sound bar which I didn't expect. Explained I would get better sound from sound bar then from the TV. He was right, of course.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek squad, worth the cost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every member of the Geek squad that I have interacted with have been very knowledgeable, professional, and pleasant.
This review is from Soundbar Setup
I would recommend this to a friend - Cons mentioned:Soundbar
Rated 5 out of 5 stars
WOW!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first time the agent came out his mission failed. The second time a different agent came out and it was fantastic. He was able to accomplish all of the things we asked for.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician did a great job connecting my soundbar with my tv. Working great
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Worth every penny!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best service experiences I've ever had. If the two technicians assigned to my service call for Audio system and TV set up are any indication of the employees at Geek Squad, I'd say they have a winner. They were professional and courteous as would be expected, but they also clearly explained any questions I had about the set up and use of the system so I was able to write my notes to use for reference after they departed. I feel confident that I now understand how I can fully utilize the equipment I have and enjoy it for many years to come.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Installed my sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job professionally done fast and friendly
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
professonal install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fixed a wire issue when adding my sonos bar and set up to my phone app so all my sonos speakers can be managed via my iPhone. Courteous and friendly.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Cons mentioned:Remote control
Rated 3 out of 5 stars
New LG tv and soundbar set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had 2 techs set up TV and sound bar. They did not explain in detail how they work with multiple remotes. Also switchi ng from LG channels to cable channels. We are not sure if we need a new remote. Help! We need a new customer service educator.
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
Be Lazy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re going to mount it . Let Geek squad do it. They will make sure it is centered and level.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Cons mentioned:Soundbar
Rated 4 out of 5 stars
Geek Squad- sound bar problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a good job but the sound bar is still turning itself off . I guess they need to search harder for the problem and not the temporary fix.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad connected soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad connected my new soundbar to my new TV and to all my other devices. They were professional, knowledgable, and courteous.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Install of sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drew and Josh from the Geek Squad hooked up and tested the sound bar system. They made sure that I was happy with the sound.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
They mounted my TV hooked all my devices and answe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted my new TV hooked up all our devices and answered all our concerns and mad sure we understood everything before they left. great job!!!
This review is from Soundbar Setup
I would recommend this to a friend
