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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 7,928 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very friendly and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were prompt and efficient helping me with my soundbar and proper positioning of my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LG sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and completed the installation of the sound bar in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely delighted with the installation of the sound bar. Tech was wonderful. I will continue to use the Geek Squad. They are well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job mounting it and then helping set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook my sonos system! Did a good job had to deal with some issues but took time went step to step finding each problem and fixing them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Setting up Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps did an excellent job setting up the soundbar we purchased with our new 65" SONY TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Boss 900 Home Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing my new Boss 900 Soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Total tech is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job and tried to help with any of the other issues I had

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my blue tooth sound bar to my hearing aids and reprogrammed my remote controls to simplify their use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Geek Squad soundbar connection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad men were VERY helpful and spend time showing us how everything worked!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected the TV to my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jorge from the Geek Squad is a Star.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent, Jorge, was fabulous. He was the one of the best service representative I have ever had in my house. He knew or looked up how to hook up the sound bar with the smart TV and the Xfinity box, along with programming the remote control to open all by pressing one bottom. I wish I could ask for Jorge every time i need the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service representative was fantastic. He installed the TV, Audio and Harmony Quickly and efficiently. Very friendly to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers connected the soundbar, very professional and courteous, arrived on time as well

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Quick as a wink!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When re-installing our tv, agents also reconnected the sound bar in almost no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Invaluable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a total tech membership with Geek Squad for several years now. I don't think we could do with out it. Their assistance in setting up our new TV was terrific. Quick, easy, efficient, and done be a really great, personable technician. I also recently purchases a new computer, and my wife has had some issues with her new computer. Geek squad service in person, over the internet and on the phone has been great. All problems fixed by technicians that were competent and easy to communicate with, as well as being patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and good service. He was friendly and demonstrated how every works

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted all my electrinos to the sound bar and noe I can hear everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give 10 stars, I would. Can’t say enough about Zachary and Michael. They were such a big help sorting out my sound bar conundrum. The cables behind the tv were all jumbled up so they took the whole thing down and sorted it out for me. Then they organized the cables in a neat organized way. They also helped my log in to my tv so I could download apps. I am so impressed with the service I received from Zachary & Michael. Geek Squad is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, very impressed. It made a big difference.

    I would recommend this to a friend