Customer Ratings & Reviews

Very knowledgeable technician! Explained everything and demonstrated the controls.

This was an installation and calibration of a new Pioneer elite receiver into my home theater setup and the technician did an excellent, thorough job.

They know what needed to be done and were fast in doing it

The agent hooked up my blue tooth sound bar to my hearing aids and reprogrammed my remote controls to simplify their use.

If I could give 10 stars, I would. Can’t say enough about Zachary and Michael. They were such a big help sorting out my sound bar conundrum. The cables behind the tv were all jumbled up so they took the whole thing down and sorted it out for me. Then they organized the cables in a neat organized way. They also helped my log in to my tv so I could download apps. I am so impressed with the service I received from Zachary & Michael. Geek Squad is the best!

Agents set up my Bose soundbar quicky and with efficiency.

I was relieved to find a service that was able to connect all my new toys. I’m an older adult that has a hard time keeping up with all the new technology

Completely delighted with the installation of the sound bar. Tech was wonderful. I will continue to use the Geek Squad. They are well worth the money.

The Best Buy Squad was great. When there was a problem they fixed it right away at no extra cost. Love the surround sound for TV viewing and listening to music.

There were 2 who came. The young lady was a little more knowledgeable but they were able to get everything working correctly.

The agent installed the sound bar on our TV. He was quick and to the point

The Geek Squad answered all our questions and made sure we could operate all functions

I purchased a new TV but had an existing, nearly-new sound bar which I wanted to use, and the Geek Squad techs installed the sound bar including testing it, demonstrating Dolby Atmos sound through it, and hiding as well as possible the wire connections as the soundbar sits on my fireplace mantle with the TV on the wall above it. We're very pleased with the result.

good job by professionals. They knew what they knew what they were doing, and they did it well.

Made a tremendous difference with our tv. Very happy with our purchase.

My service representative was fantastic. He installed the TV, Audio and Harmony Quickly and efficiently. Very friendly to work with.

These guys are awesome. So knowledgeable and helpful. Worth every penny

Purchased sound bar for new tv. Had it installed, installer very friendly, quick installation, works great.

Neat, professional and explain how to use. Patient with my questions.

We have had a total tech membership with Geek Squad for several years now. I don't think we could do with out it. Their assistance in setting up our new TV was terrific. Quick, easy, efficient, and done be a really great, personable technician. I also recently purchases a new computer, and my wife has had some issues with her new computer. Geek squad service in person, over the internet and on the phone has been great. All problems fixed by technicians that were competent and easy to communicate with, as well as being patient.