Customer Ratings & Reviews

Victor and Team were awesome again with wall mounting and two sound bars installations.

connected ok. took 3 appts before getting someone here. do not accept 3rd party service.

My husband and son took 3 days trying to get our Bose soundbar connected to our Epson projector. The Geek Squad took 20 minutes and it was connected.

Our technician was very helpfull in many ways and service was great, his name was Garlan, can’t say enough good things about him he was great

Prompt delivery. Pleasant technicians helpful in the total process.

good service they dropped washer on its side it did not seem to hurt anything

Chris came in and was able to transfer data from our old Mac to the new unit and he also cleaned out many files that were stealing memory. He also linked our new printer to the computer. He was extremely understanding and patient. He exuded a real joy about his job. You are fortunate to have him on your team. He was sent to us via Mike Werner, the manager of the Lufkin, Texas store who is a brilliant, personable man. We are blessed to have this Best Buy in our new home town having moved from San Diego.

We wanted a low cost sound bar to help my wife hear better. This did the trick.

Absolutely love it. The tech who installed was awesome!!

I purchase the Nakamura 7.2.4 Soundbar system and let me tell you they connected it with no problem and the sound was great

These guys just plain old rock. My first time owning a legitimate AV system based home theater so I wanted it installed professionally, Corey was answering questions I didn’t even know I had all the while being neat and mindful of cable management and placement. I used them previously to mount my tv and was impressed enough to return, even if you know what you’re doing it’s just nice to pay the cost of convenience and in this situation it’s been extremely valuable to me far greater than the cost. Thank you Corey and team.

Love this Bose tv sound bar, amazing difference. Amazing sound

Works great. Crisp, clear sound. Glad I purchased this.

THE GEEK SQUAD ARE VERY KNOWLEDGABLE IN THE BEST BUY'S PRODUCT

The agents did a thorough job setting the new receiver. They tested all the speakers etc. Everything sound great . Thank you!

The technician gave me a quick update on use of sound bar and discovered woofer was not connected to Wi-Fi. He reconnected the speaker and the system is now working great.

Browns games about to be off the hook! Great sound!

The Geek squad very professional, knew alot about my purchase went over how to operate the device and all the settings.

The Geek Squad rep reassembled my theater in my home in no time at all. He also installed a new fire stick which works great.

Sounds really good I love it and can’t complain honestly.