Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7918 reviews
(7,918 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
It is good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar overall. Easy set up. I will recommend
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Team Victor!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Victor and Team were awesome again with wall mounting and two sound bars installations.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good sound for low cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a low cost sound bar to help my wife hear better. This did the trick.
This review is from Soundbar Setup
I would recommend this to a friend Rated 1 out of 5 stars
WORST EXPERIENCE FOR A GREAT PAYING CUSTOMER!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My worst experience with the soundbar that I had purchased yes they did come and install it but i am still having trouble with it. The soundbar does not come on at the same time as the TV like it should. I keep on telling them it is because my TV has an EARC connection and the soundbar is ARC and it is not that compatible but no they tell me I'm wrong, they say it will work but when I did my research yes it will, but your will not get the full effect of an erac you will get noise. I am a good paying customer, and they cannot exchange this for me to me this is bad service. oh and another thing is that I chatted with geek squad and supposedly the chat agent was going to put notes so that they could exchange it for me and when i got to the store they told me "we don't have access to that" then why have us chat if the store is not going to have access to that. I will attach a picture, i also have videos if they want to see which i highly doubt because they don't understand, the money that was spent completely down the drain ($400.00 PLUS THE INSTALATION SERVICE). I AM NOT A SATIFIED CUSTOMER AT ALL!!!!!!!!!!!!!!
This review is from Soundbar Setup
No, I would not recommend this to a friend- Pros mentioned:Knowledge
Rated 4 out of 5 stars
Yeah for Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were 2 who came. The young lady was a little more knowledgeable but they were able to get everything working correctly.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hook my sonos system! Did a good job had to deal with some issues but took time went step to step finding each problem and fixing them!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek squad installed my TV and audio system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job of installing my TV and audio system. They were very knowledgable and took care to do a good job to meet my expectations.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
highly recommend geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased sound bar for new tv. Had it installed, installer very friendly, quick installation, works great.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Reconnect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was professional and followed COVID protocol. They did good job reconnecting my sound bar.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony 65” TV & definitive technology soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new TV. The colors and images are crystal clear. The sound quality is amazing! We were fortunate to have Tom do the installation! He was excellent!
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Home service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent hooked up my blue tooth sound bar to my hearing aids and reprogrammed my remote controls to simplify their use.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Always great service!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did an excellent job! He is knowledgeable and professional. I’m comfortable having him in the house. I rely on the Geek Squad.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was very knowledgeable, very professional and great customer service.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My large screen tv was mounted and it was connected to all of my devices. It was done quickly and properly
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek squad was quick and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable and friendly. Great job, looks good.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Total Tech install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Full sound in a wireless system with easy setup wow
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent service at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updated my theatre room after 14 yrs with 4 K projector, new receiver and HDMI cable and streaming devices etc, awesome now, very happy with work
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Was very knowledgeable, informative and patient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were immediately impressed that he entered our home wearing shoe covers.He also respected our home by not spreading the packaging all over the room and he did not leave the mess with us. My wife and I are senior citizens. While we have some experience with technology, we are not as up-to-date as we’d like to be. The Geek patiently walked us through the steps of using a new system, more than once. By the time he left our home we had enough workIng knowledge to enjoy our new entertainment devices. We appreciate the service and support provided.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked till they got the problem solved! Great experience, very professional
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad install ITV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed all of my devices. Great job.
This review is from Soundbar Setup
I would recommend this to a friend
